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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews

5640 Market St

Wilmington, NC

28405

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2,219 Reviews of Hendrick Toyota of Wilmington

June 12, 2023

William thomas Sykes greeted me when I arrived the check in process. Was easy and an error was corrected More

by Skeetww
Recommend Dealer
Yes
Employees Worked With
William sykes
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Skeetww, thank you for your kind words and this wonderful review!

June 12, 2023

Dawn F is our go-to for all Toyota purchases, and we love the Hendrick family! Highly recommend Dawn’s guidance and generous time offering when looking at car sales! More

by travkare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Travkare, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 12, 2023

Melisa Hatcher was very polite and efficient checking in and out and the service was fast! Thank you More

by Pineypointpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Pineypointpam, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

June 12, 2023

Great people to work with, especially Melissa Hatcher! She was very thorough in her explanations and respectful of my time. More

by Quartermoonbooks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Quartermoonbooks, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 10, 2023

Alyssa was super when I brought my car in for an oil change. She was very attentive and it was a great experience for me. More

by Sonjiac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa pope
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Sonjiac1, thank you for your kind words and this wonderful review!

June 10, 2023

Our assistant service manager Dawn Thomas was very attentive and helpful providing information on the additional car fob that we needed. She scheduled our appointment and gave us the pricing informati More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Allan, it's experiences like yours that really keep us motivated!

June 09, 2023

Working with Sylvia Jeffcoat for many years ,my second Tacoma she knows toyota and products hope to continue to work with her for another 300,000 miles 😀 More

by Maximthegreat3dogs@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Maximthegreat3dogs@outlook.com, we are very happy we could provide you with a positive experience!

June 09, 2023

Alyssa Pope greeted me with a smile and took great care of me. Kept me updated on my vehicle while being serviced. Highly recommend!!! More

by rebekka.beattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Jun 11, 2023 -

Hendrick Toyota of Wilmington responded

Hello Rebekka.beattie, thank you; we appreciate your feedback!

June 09, 2023

Thanks, John, for great service! Always have good service experience at Hendricks Toyota! Thank you! More

by PHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Pha, reviews like this give us motivation and help us ensure we provide high-quality care.

June 08, 2023

The service was fantastic! Melisa Hatcher went above and beyond to help us out with an issue we were having. She was terrific! The dealership wasn’t even obligated to help us More

by Darlenesgarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jun 08, 2023 -

Darlenesgarden responded

The service was fantastic! Melisa Hatcher went above and beyond to help us out with an issue we were having. She was terrific! Hard to find that kind of customer service in today’s world.

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