Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews
Call Dealership (910) 795-2945
View Awards

5640 Market St

Wilmington, NC

28405

Directions

By Type

2,219 Reviews of Hendrick Toyota of Wilmington

June 14, 2023

The work and staff are excellent! William Sykes is especially communicative and efficient! Will continue to bring our recently purchased car here for service. More

by Abborean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes, Kathryn Jessick
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Abborean, thanks for your praise and kind comments about our team.

June 14, 2023

William Sykes. Excellent service advisor. Very courteous , helpful and professional. Explained and showed everything i needed to be done More

by italia28403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Italia28403, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

June 14, 2023

Melisa Hatcher was very patient with me as it was my first time there by myself. Great service and staff! More

by Joss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Joss, reviews like this give us motivation and help us ensure we provide high-quality care.

June 14, 2023

Great service experience! Melisa Hatcher was efficient and friendly! I am more than pleased! Well done ! More

by pamelajnelligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Pamelajnelligan, we are very happy we could provide you with a positive experience!

June 14, 2023

William Sykes was so helpful when taking my Toyota in for a service recall. He explained what would happen and called me within 2 hours! More

by Catbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Catbird, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 13, 2023

Great dealership, from the purchase all the way to the service department is top notch. Friendly and thorough. More

by slim_27217_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 13, 2023 -

slim_27217_99 responded

I had a wonderful experience with the service department. William took care of me from the time I drove in the bay. Thank you

Jun 13, 2023 -

slim_27217_99 responded

Service was top notch. Comfortable waiting area and they were through in no time.

Jun 13, 2023 -

slim_27217_99 responded

William keep me updated on the progress if my truck and handled every detail.

June 13, 2023

When it’s time for your Toyota vehicle service, call William Sykes for the best customer service you can ask for! More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Toyota, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 13, 2023

I brought my CHR in for routine service. Alyssa was awesome! She got me in and out in no time! More

by Cking1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hartl
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Cking1988, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

June 13, 2023

I brought my 2017 Lexus in for service it was fast easy and not too expensive I like that part my service technician William Sykes was awesome More

by Dclarkrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes 5stars
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Dclarkrobbins, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2023

Appreciate Rob Neill and his courteous, professional and efficient service on my 2015 Toyota Prius! Very helpful. It’s so important to take good care of customers! Thanks Rob! More

by Mflocke48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Report | Print
Jun 15, 2023 -

Hendrick Toyota of Wilmington responded

Hi Mflocke48, thank you so much for your positive comments about Hendrick Toyota Wilmington!

1
...
100
101
102
...
222