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Hendrick Toyota of Wilmington
Wilmington, NC
2,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,159 Reviews of Hendrick Toyota of Wilmington
November 20, 2024
I have bought many cars over the years from Hendrick Toyota and the experience just keeps getting better. The staff is wonderful in every regard and they fly in the face of peoples typical dealership wo Toyota and the experience just keeps getting better. The staff is wonderful in every regard and they fly in the face of peoples typical dealership woes. Alex Retzer makes the purchasing process so easy and makes me feel like my time is valued. She is also very knowledgeable about the trims and features of specific vehicles which is adds to the experience as well as having excellent communication skills throughout the process. Hendrick gives me better value than other dealers I have worked with in the past. Daisy in finance is super friendly and makes that process smooth as silk as well. Also the service dept as well as parts are competent and welcoming in the few interactions I have had with them. Overall everyone here seems to enjoy their job and the energy here is pleasant which translates into an awesome experience as a customer. I will continue to purchase from Hendrick Toyota and recommend that you check them out as well. Ask for Alex R, she will take care of you! More
by Eric P
Employees Worked With
Alex Retzer
November 17, 2024
Mr Matt Reed and the associate that assisted (was shadowing) were extremely professional and knowledgeable. Treated us well and did not pressure us. They figure out what we wanted and found us a vehi shadowing) were extremely professional and knowledgeable. Treated us well and did not pressure us. They figure out what we wanted and found us a vehicle that makes us smile. Buying our truck at Hendrick was, dare I say , a fun experience! More
by Merbearswanson
Employees Worked With
Matt Reed
November 16, 2024
I am now on my fourth Toyota with these people and could not possibly critisize any transaction or service I have had with them. I have always been treated with respect and the service is admirable. The emp not possibly critisize any transaction or service I have had with them. I have always been treated with respect and the service is admirable. The employees have always been extremely helpful and courteous. Today Amy Fay was my Service Advisor and I could not have asked for better treatment or service. Thank you to Amy and all your employees. More
by Rey Boucher
Employees Worked With
Amy Fay
November 12, 2024
I had a wonderful easy experience with Hendrick Toyota of Wilmington. Charity King was my sales consultant and I can’t say enough great things about her. Her communication was clear, concise and not pushy. Wilmington. Charity King was my sales consultant and I can’t say enough great things about her. Her communication was clear, concise and not pushy. Charity worked with my budget to find the best vehicle for my needs. The overall process of identifying the right vehicle to purchase was seamless. It was a pleasure to work with Charity and I will highly recommend her to my family and friends for their vehicle needs. More
by deannaw1004
Employees Worked With
Charity King, Eric Coble
