Hendrick Toyota of Wilmington

I had a flat tire and drove to Hendrick Toyota after getting it changed. With no appointment. From the moment I drove through the garage doors I was treated with kindness and respect by the express Ser getting it changed. With no appointment. From the moment I drove through the garage doors I was treated with kindness and respect by the express Service Advisor, Melisa Hatcher. She was so very professional, had a smile on her face and nothing but kind communication. She emulates Customer in the phrase, “Customer Service”. More

Working with Edward Wehinger for the purchase of a new 2024 RAV4 was “easy breezy.” He took his time to find out what we were looking for in a new car. He then took his time explaining and working with f 2024 RAV4 was “easy breezy.” He took his time to find out what we were looking for in a new car. He then took his time explaining and working with for a price range we were looking for. Loved his sense of humor throughout the buying process. He explained in detail how to use the touch screen and the programs available to us and programmed it to my cell phone. Thank you Edward for a great buying experience!!! More

Hendrick Toyota, and Misael Ventura delivered the best experience I’ve ever had from a car dealer! experience I’ve ever had from a car dealer! More

Efficient and friendly. Explained in detail what my appointment covered and what I needed. Also stated what was no longer covered by my warranty. Explained in detail what my appointment covered and what I needed. Also stated what was no longer covered by my warranty. More

Very courteous and professional. Have gotten 15 vehicles from Dawn through the years. thank you Have gotten 15 vehicles from Dawn through the years. thank you More

Cole Williams, Service Advisor provided excellent service during my visit today. Good explanations of required maintenance of my 2021 Rav4 Hybrid. Very helpful and polite representative of the dealership during my visit today. Good explanations of required maintenance of my 2021 Rav4 Hybrid. Very helpful and polite representative of the dealership More

John Irving our service advisor at Hendricks was awesome. We were in and out without any delays he addressed all our needs on our 2015 Highlander. Will definitely recommend to others. We were in and out without any delays he addressed all our needs on our 2015 Highlander. Will definitely recommend to others. More

Mellisa Hatcher was very polite and helpful, would recommend her and the dealership. Thank you recommend her and the dealership. Thank you More

Great service and experience. Bought a pre owned RAV4 prime. Could not ask for a better experience. Bought a pre owned RAV4 prime. Could not ask for a better experience. More

Dawn did a fantastic job putting us in a new sequoia. She worked diligently to get us a good price. Thanks so much for her dedication to her customers. She worked diligently to get us a good price. Thanks so much for her dedication to her customers. More