Hendrick Toyota Merriam

We had a great experience buying a certified used car from Ron Shapiro. He was never pushy or overly aggressive, but rather caring and helpful. He went the extra mile to make sure we found a car that fit from Ron Shapiro. He was never pushy or overly aggressive, but rather caring and helpful. He went the extra mile to make sure we found a car that fit our needs. We felt very well taken care of throughout the process. It was an easy and quick process. We would definitely recommend Ron to others looking to buy a car. More

I recently purchased a 2011 Toyota Sienna for my wife from Devon at Superior. I have a general distrust of car dealers and walk into any dealership with skeptical attitude. At Superior we dealt with De from Devon at Superior. I have a general distrust of car dealers and walk into any dealership with skeptical attitude. At Superior we dealt with Devon Rizk and another manager, Mr. Harris. The overall process was quick and enjoyable. Devon made the entire process smooth and hastle free. My wife does not like car dealers and hates the entire process. However, she liked Devon very much, and felt he was sincere, honest, and was trying to do right by us. My entire family (wife and three kids under the age of six) came down to close the deal and everyone was very friendly. Abbie in the finance department was great. She was friendly, up front, and moved the entire process along while still answering our questions. A final note. Although he was not our dealer, Pha Her was also very friendly, sincere, and helped out when Devon was not available. I would feel comfortable buying a car from either of these gentlemen. More

The employees were very nice and helped me make the right decision for me. I HIGHLY recommend this dealership. This is the 3rd Camry that I have purchased there and I will continue to use and recommend Sup decision for me. I HIGHLY recommend this dealership. This is the 3rd Camry that I have purchased there and I will continue to use and recommend Superior Toyota. They truly are SUPERIOR! More

I contacted Superior Toyota about a pre-owned car they had on thier website. Devon Rizk took my initial call and he was able to track down that the car had just been put on contract with another buyer. Se had on thier website. Devon Rizk took my initial call and he was able to track down that the car had just been put on contract with another buyer. Several days later he called me back to inform me that the deal had been cancelled and the car was available again. I live several hours away so over the phone he was able to answer specific questions about the condition of the car and about some decals I wanted removed. He was also able to give me an accurate appraisal for my trade over the phone. Most importantly, once I drove the 3 hours plus to test drive and potentially purchase, he stood 100% behind his word. His sales manager Ryan Lewis also stood behind their product by agreeing to pay for a roof tail light repair that was not noticed until I got the vehicle home. This was over $150 that other dealerships surely would not have paid for. Superior Toyota had several opportunities to try and take advantage of me but they took the high road every time. All-in-all this was a good buying experience and I recommend both Devon and Ryan to anyone interested in a vehicle purchase More

*** Car salesmen are car salesman. do your research and hope for the best. The service department here has done a pretty good job of servicing my toyota. hope for the best. The service department here has done a pretty good job of servicing my toyota. More

I knew I needed a car that would have saved me gas because I travel a lot in the Kansas City area. I didn't want any hassle my main goal was to purchase a vechicle and be driving home in it. I was r because I travel a lot in the Kansas City area. I didn't want any hassle my main goal was to purchase a vechicle and be driving home in it. I was really express with Pha Her this salesman never once pressured me or haggled me. Pha is very patient, kind, and understood exactly what I was looking for. Let's just say I am a happy satisfied customer and drove home in a Toyota Prius. We will return soon to Pha Her. It's about time for us to trade in my husband Jeep. ;-) More

Went in to the Toyota Certified car lot looking for a commuter for work, Devon met me in the lot. before even going into the office. Devon quickly narrowed down a car, from my requirements. Adding a pers commuter for work, Devon met me in the lot. before even going into the office. Devon quickly narrowed down a car, from my requirements. Adding a personal touch throughout our negotiations, Devon exceeded my expectations, pushing the car through the certification inspection process and the detail shop. Having the car ready for pickup, per my request.... our schedules did not merge on pickup day. Devon had everything ready for me, even putting the temporary tag on the car, all i had to do was pick up my keys and drive away. Once you arrive at Superior Toyota (used), ask for Devon. Thanks Devon, shannon g More

I have been a customer of Superior Toyota since 2006 and have purchased 2 vehicles from them. I have always been extremely satisfied with their level of service and how they go out of their way to take care have purchased 2 vehicles from them. I have always been extremely satisfied with their level of service and how they go out of their way to take care of their customers. I specifically would like to thank David Montgomery at Superior Toyota’s Service Department. David is a Service Advisor there and I believe is fairly new. I brought my 2006 Tundra in for Maintenance and David was outstanding! I have always been impressed with how Superior Toyota does business and their Service department is excellent! David has gone above and beyond the call of duty to take care of me as a customer and I appreciate his professionalism and excellent customer service he provided me! Like I said previously, I have always been impressed with Superior Toyota’s customer service in the Service Department! David is a great example of this, and look forward to working with him more for my future service needs! More

We found both gentlemen to be very helpful. Erik was very organized and efficient. Devon was very helpful and made our experience a good one. We would come back to this dealership and work with both. very organized and efficient. Devon was very helpful and made our experience a good one. We would come back to this dealership and work with both. More

My wife and I just purchased a 2011 Toyota Camry from Superior Toyota. This is the second Toyota I have bought there. Devon was helpful throughout the process. My wife liked the fact that Devon was fr Superior Toyota. This is the second Toyota I have bought there. Devon was helpful throughout the process. My wife liked the fact that Devon was friendly and made us comfortable. Overall we enjoyed our experience and would feel good about doing business with Devon and Superior Toyota again. Thanks guys!!! More