Hendrick Toyota Merriam

I purchased a used Toyota in Illinois a few months ago with no records. Arthur Malan looked up the history and informed me of the missing services that should have been done. He let me know of their oi with no records. Arthur Malan looked up the history and informed me of the missing services that should have been done. He let me know of their oil change special which will save me a lot of money over the next year. When I told Arthur I had hydroplaned last month going to St Louis in the early snowstorm, he informed me 3 of the 4 tires were worn , probably due to alignment issues and recommended new ones due to the amount of miles I drive and the onslaught Of winter. Expert advice. More

First, I want to thank my sales lady Sara Saltzmann with Hendrick Toyota for her help in making my vehicle purchase as simple and smooth as I have ever experienced before. Great team effort by everyone invo Hendrick Toyota for her help in making my vehicle purchase as simple and smooth as I have ever experienced before. Great team effort by everyone involved in the process, Finance guru Thao Dinh-Phan had all the paper work ready and I was in and out with no issues. Thanks, JR Sumners More

ordered my car wrong, lied too by 2 people, waited at dealership for 2 days after I was told car was ready, worst experience ever. dealership for 2 days after I was told car was ready, worst experience ever. More

This is our third Toyota with Hendricks and the service has always been outstanding. Our service rep Kelli was very courteous and made sure that everything was taken care of. Thanks so much! has always been outstanding. Our service rep Kelli was very courteous and made sure that everything was taken care of. Thanks so much! More

My wife and I had a wonderful experience here and are for sure going to come here to purchase my next vehicle. My wife now has a new 2021 Highlander Hybrid and absolutely loves it. sure going to come here to purchase my next vehicle. My wife now has a new 2021 Highlander Hybrid and absolutely loves it. More

The service was excellent, prompt and courteous. Also, the facilities were neat, clean and very modern. Customer conveniences such as free coffee and snack machines were readily available. I will glad the facilities were neat, clean and very modern. Customer conveniences such as free coffee and snack machines were readily available. I will gladly refer others to the dealership. More

Very efficient, professional and friendly!! Had an oil change on Wednesday and Mercedes scheduled us to have our brakes changed on Thursday. Both appointments were very timely and efficient!! change on Wednesday and Mercedes scheduled us to have our brakes changed on Thursday. Both appointments were very timely and efficient!! More

The work was done quickly and efficiently. That’s all I have to say about it. Thank you. A a a a a a a have to say about it. Thank you. A a a a a a a More

Everyone was very pleasant, professional and easy to deal with. Jon and Chris G. In service, took good care of my needs. Eric the shuttle driver was great also. Great job by all !! with. Jon and Chris G. In service, took good care of my needs. Eric the shuttle driver was great also. Great job by all !! More

had great service with Hendrick. Will come back and have my vehicle worked there Kim was the best. Shew's Coffee was the best I have had my vehicle worked there Kim was the best. Shew's Coffee was the best I have had More