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Hendrick Toyota Merriam

Merriam, KS

4.6
1,320 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,320 reviews

February 25, 2021

I get my cars serviced here and absolutely love this place. Just bought my new Camry and will get the oil changed. The Service Team is very friendly and they get my car through fast and I feel like they More

by IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cosgrove, Steven Shewmaker, Danny Baldwin, Brett Winkler, Amanda Gorman
Feb 26, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Merriam! Please don't hesitate to reach out if there's anything additional we can do for you. Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

February 25, 2021

They have a huge service and parts department that is very efficient and friendly. I have not felt more welcomed then I do here and will always get my vehicle serviced here. More

by Bjs1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cosgrove, Danny Baldwin, Brett Winkler, Corianne Pennington, Amanda Gorman
Feb 26, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you again for taking the time to let us know how we did. We hope you have a great day! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

February 22, 2021

I bought a Avalon from Hendrick Toyota and my experience was absolutely amazing. The staff and Service Dept is what sold me on them and the atmosphere was awesome. Will bring my car to their Service Dept fo More

by HuskerFan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cosgrove, David Wells, Thao Dinh-Phan, Brett Winkler, Amanda Gorman, Jose Contreras-Torres
Feb 23, 2021 -

Hendrick Toyota Merriam responded

Hello! Thanks for your praise and kind comments about our team! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

Feb 10, 2022 -

HuskerFan03 responded

Ryan was really good with us and I can’t wait to see my new vehicle after it gets built!!!

February 21, 2021

Went in to Henrick Toyota to get a quote for a new vehicle and value my trade-in. We could care less on the pushy salesmen, but what irritated us was that the salesmen withheld our key and would not l More

by ekfb5
Customer Service
Recommend Dealer
No
Employees Worked With
Prefer not to mention
Feb 21, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you for leaving a review based on your experience. We work hard to provide a fantastic experience to everyone, so it's discouraging to see that you had a negative experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

February 04, 2021

I've always had great service at Hendrick Toyota in Merriam. They are all friendly and anxious to get things done the way they should be. The waiting room is comfortable, quiet and the coffee is great. More

by carolynshom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Najera
Feb 09, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyo ta Merriam - Customer Relations

February 04, 2021

I had to wait on a job for one hour and forty five minutes. This was a smile job that shield have gave maybe 5 minutes at the most . Way to long. I did not have all day More

by Kclarkeolathe
Recommend Dealer
No
Employees Worked With
People were fine it's the ridiculous wait I was concerned about, Shane Benigni
Feb 09, 2021 -

Hendrick Toyota Merriam responded

Hello! We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we can improve! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

February 03, 2021

They made it easy to buy used car without even coming to the dealership. We came to agreement on price over the phone. Robert drove the car to our house along with the paperwork. My wife test drove the c More

by sg
Recommend Dealer
Yes
Employees Worked With
Robert Cosgrove
Feb 04, 2021 -

Hendrick Toyota Merriam responded

Hello! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

January 28, 2021

It’s always a great experience to have your car serviced at Hendrick Toyota. Great friendly knowledgeable staff. Great waiting area. Quick friendly service., questions always answered. More

by Kayjayegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Brandon
Jan 29, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you so much for your positive comments about Hendrick Toyota Merriam! Please don't hesitate to reach out if there's anything additional we can do for you. Desnee Pittmon desnee.pittmon@hendrickauto.com 913 -384-7757 Hendrick Toyota Merriam - Customer Relations

January 16, 2021

Chris Galiano is an outstanding service representative, he is second to none. Dealer repair service is phenomenal. They are the only dealer in town I trust. More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Galiano
Jan 18, 2021 -

Hendrick Toyota Merriam responded

Hi Bill! Thank you so much for your positive comments about Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out! Desnee Pittmon desnee.pittmon@hendrickauto.com 913 -384-7757 Hendrick Toyota Merriam - Customer Relations

January 07, 2021

Sarah Saltzmann sold me my RAV4. I couldn’t have happier with the service she provided me and her partners in getting my car. Very satisfied. More

by Smwassmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Saltzmann
Jan 07, 2021 -

Hendrick Toyota Merriam responded

Hello! Thank you so much for your positive comments about Hendrick Toyota Merriam! Please don't hesitate to reach out if there's anything additional we can do for you. Desnee Pittmon desnee.pittmon@hendrickauto.com 913-384-7757 Hendrick Toyota Merriam - Customer Relations

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