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Hendrick Toyota Merriam
Merriam, KS
1,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,272 reviews
May 21, 2026
Kudos to Hendrick Toyota Merriam. My nephew is in the market for a vehicle and we stopped by and had the opportunity to work with Brian Diaz. He was attentive, knowledgeable and perso My nephew is in the market for a vehicle and we stopped by and had the opportunity to work with Brian Diaz. He was attentive, knowledgeable and personable. He patiently listened to my nephews, I’ll just leave it at peculiar situation. He educated my nephew about the car shopping experience being this will be his first purchase from a dealership and financing. Provided my nephew with multiple options and put him at ease about the whole process. He didn’t yet finalize a purchase as there are still a couple considerables for him, but Brian Diaz is definitely a professionals professional and I myself will surely be visiting him the next time my wife and I are in the market for a vehicle. And my nephew of course plans to head back on over to do business with him too once he has everything he needs in line to proceed with a purchase. More
by Tony
Employees Worked With
Brian Diaz
May 13, 2026
I appreciate the video they send of your car with the results of their inspection. I do wish the guy had talked a little more slowly so I could take it all in. The young man who checked me in couldn't an results of their inspection. I do wish the guy had talked a little more slowly so I could take it all in. The young man who checked me in couldn't answer my questions and it would have been nice if he had found the answers to my questions and told me when my car was ready to pick up. But all in all, it was a good experience. More
by dboldstuff
Employees Worked With
Christian Anderson
April 26, 2026
Whenever we get our vehicles serviced we make sure to work with Mercedes Patterson. She takes good care of us and is very transparent with regards to the services being provided. She is a real "keeper"! work with Mercedes Patterson. She takes good care of us and is very transparent with regards to the services being provided. She is a real "keeper"! More
by j_klein
Employees Worked With
Mercedes Patterson
April 25, 2026
Every department in this Dealership excells in customer service and professionalism. Will Collins provides service beyond expectations. Hendrick Toyota is number one for Toyotas'! service and professionalism. Will Collins provides service beyond expectations. Hendrick Toyota is number one for Toyotas'! More
by ronadair311
Employees Worked With
Donnie Nomaan, Sam Akalugwu, David Wells, Steven Shewmaker, Kim Nigh, Danny Baldwin, Randall Torres, Mercedes Patterson, Ben Blake, Anthony Jacobo
April 24, 2026
My first time for this dealerships service. I had a 8:A appointment for 5000 mile service. Checking in , the advisor informed me they were behind and I was looking at a 2.5 hour wait. He said t I had a 8:A appointment for 5000 mile service. Checking in , the advisor informed me they were behind and I was looking at a 2.5 hour wait. He said there were 5 other cars ahead of me. I guess an appointment doesn't hold much wait. If drop offs go to front of the line, why make an appointment? More
by Loydkc
Employees Worked With
Can't recall
