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Hendrick Toyota Merriam

Merriam, KS

4.7
1,286 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,286 reviews

July 23, 2026

It would be nice to have the service advisers know everything that should be known by a service adviser. Andrew was unaware that you can you your Toyota master card reward points to pay for service. A More

by goovasbibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Onsen
July 21, 2026

Jace provided an excellent service experience from start to finish. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain everything clearly, answere More

by Carl
Recommend Dealer
Yes
Employees Worked With
jace
Jul 22, 2026 -

Hendrick Toyota Merriam responded

Carl, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Merriam! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon - Guest Services Manager

July 21, 2026

Jace provided an excellent service experience from start to finish. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain everything clearly, answere More

by Carl
Recommend Dealer
Yes
Employees Worked With
Jace
Jul 22, 2026 -

Hendrick Toyota Merriam responded

Carl, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care! Desnee Pittmon - Guest Services Manager

July 18, 2026

Great experience from start to finish! Carlos Gonzales was honest, helpful, and made the whole process quick and easy. He really listened to what I was looking for and helped me find the p More

by berna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzales
Jul 20, 2026 -

Hendrick Toyota Merriam responded

Berna, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon - Guest Services Manager

July 15, 2026

Timely service with knowledgeable staff. Honest, helpful assessments and good repairs. Clean, bright, comfortable waiting room. Love their greeting card selection to look at while I wait! More

by jsteiner4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Jul 17, 2026 -

Hendrick Toyota Merriam responded

Jsteiner4, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Desnee Pittmon - Guest Services Manager

July 14, 2026

Very satisfied with the service department, at Hendricks Toyota, the friendliness and willingness to help stand out. More

by rodriguezraul381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew onsen
Jul 16, 2026 -

Hendrick Toyota Merriam responded

Hi Rodriguezraul381! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Desnee Pittmon - Guest Services Manager

July 09, 2026

Everything from the initial interview when I arrived to the final explanation of cost and work performed was exceptional. More

by trekytom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Jul 10, 2026 -

Hendrick Toyota Merriam responded

Trekytom, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! We do hope we can be of assistance in the future. Take care! Desnee Pittmon - Guest Services Manager

July 07, 2026

Always clean and comfortable. Friendly, prompt's service and Mercedes Patterson is the BEST service technician! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Jul 09, 2026 -

Hendrick Toyota Merriam responded

Kathy, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Desnee Pittmon - Guest Services Manager

July 02, 2026

Love the video showing highlights. Extremely thoughtful assistance for an older lady with mobility issues. More

by quemoi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ormann
Jul 04, 2026 -

Hendrick Toyota Merriam responded

Quemoi2, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon - Guest Services Manager

July 01, 2026

Great communication and in a timely manner Johnathan was very helpful with what I needed More

by galeperkins35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Lewis
Jul 02, 2026 -

Hendrick Toyota Merriam responded

Hi Galeperkins35, thank you for taking the time to leave a review for us at Hendrick Toyota Merriam. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Desnee Pittmon - Guest Services Manager

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