Hendrick Toyota Apex

Great service and friendly service person. Good advice Great service and friendly service person. Good advice and recommendation. Not just based on cost but they took into consideration about me driving Great service and friendly service person. Good advice and recommendation. Not just based on cost but they took into consideration about me driving habits before recommending a product. More

Thank you for the great auto service you have rendered for my Toyota Sienna. The Service Manager, Nicholas Pitts, was prompt and very courteous. I would certainly recommend service to others. for my Toyota Sienna. The Service Manager, Nicholas Pitts, was prompt and very courteous. I would certainly recommend service to others. More

Great experience, always great service, we love our Rav4 and our Scion I know you want me to rate the service center but I won't do it again because I don't like to write and our Scion I know you want me to rate the service center but I won't do it again because I don't like to write More

I took my 2007 Prius in to have the HV water pump replaced under a recall campaign. When I called to see if they were done, I was told that the other water pump (the one on the engine) was leaking a replaced under a recall campaign. When I called to see if they were done, I was told that the other water pump (the one on the engine) was leaking and should be replaced at a cost of about $350. Tyrone said that when the technician had the car on the rack, he noticed a line of dried sludge leading back to the water pump. I thanked him for the info and said I would consider it. As my wife drove me to pick up the car, we browsed a Toyota owners forum online and found dozens of posts concerning this same coincidence - when replacing the HV water pump, the service department recommended replacement of the engine water pump. When I got to the garage, I asked Tyrone if he would show me the evidence. He indicated I would have to make an appointment to return the car, so they could put it up on a rack for me. I asked him whether he added any coolant to the engine and he said no. I asked him if the reservoir was indicating low fluid and he said no but he was sure it was leaking just the same. I asked him why I hadn't observed any puddles of coolant where I park and he said it was only leaking out as I drove but not when I'm parked with the engine off. I told him I had just had the car inspected 2 days prior to this at Firestone and they had not indicated any low fluids. I checked it myself when I got home and the fluid level is normal. End of story. I will find another garage for my Prius, as I cannot trust these guys! More

Employees and service was great! I needed a new windshield and Hendrix allowed Glass Solutions to replace it at Hendrix the same day as my 45,000 mile maintenance service. That 's what I call SERV windshield and Hendrix allowed Glass Solutions to replace it at Hendrix the same day as my 45,000 mile maintenance service. That 's what I call SERVICE! More

My visit was for 20,000 mile oil change and routine service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, wireless internet and a cup of coffee or bottle of water. I also appreciate getting a free truck wash during my visit. More

We purchased a 2012 Camry Hybrid. The experience was great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The dri great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The driver side back door window tinting is pulling away apparently from the lock box that was there. We'll contact the service department. More

I am from out of town and needed a toyota dealer - the service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my e service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my expectation. More

I was provided excellent service. The car was taken in on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. More

Nick is the reason we keep coming back. The dealership is always very clean and brightly lighted as well. Your service pricing is very competitive. always very clean and brightly lighted as well. Your service pricing is very competitive. More