
Hendrick Toyota Apex
Apex, NC
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3,341 Reviews of Hendrick Toyota Apex
Car Service review Service was excellent as always. They listen to your needs carefully and explain things clearly, also offered a complementary car wash, overall it wa Service was excellent as always. They listen to your needs carefully and explain things clearly, also offered a complementary car wash, overall it was a good. More
High five to Paula Foster Paula helped me with my Sienna service on May 30. I was very pleased with her customer service, care and also knowledge of additional services (oil c Paula helped me with my Sienna service on May 30. I was very pleased with her customer service, care and also knowledge of additional services (oil change package). Your dealership should have more agents like Paula. More
Exceptional Service w/ customer focus I've owned Toyota's for years and customer service like yours has convinced me to never change brands. Thanks for putting the customer first. I've owned Toyota's for years and customer service like yours has convinced me to never change brands. Thanks for putting the customer first. More
Fantastic service! The service is always fantastic! They great you, listen to your needs and problems, always suggest a complimentary car wash, and fix mistakes other co The service is always fantastic! They great you, listen to your needs and problems, always suggest a complimentary car wash, and fix mistakes other companies make (not rotating my tires at Sears). More
Great experience every time Easy in easy out. Fast, professional, no up sell. Always great service at Hendrick Toyota of Apex. Will keep going back to this dealership. Always Easy in easy out. Fast, professional, no up sell. Always great service at Hendrick Toyota of Apex. Will keep going back to this dealership. Always a win. You can count on professional service in a timely manner. More
Service department-Paula Foster (Service Rep) Your service department performed outstandingly as did your service rep, Paula Foster. She outlined the service and the steps, including the detailed Your service department performed outstandingly as did your service rep, Paula Foster. She outlined the service and the steps, including the detailed list of charges clearly and professionally. Her demeanor was very pleasant and helpful. More
Thank you Service department and Nat Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic ameni Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic amenities to wait while the car is getting the service. More
Service After Sale Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. W Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. We also asked for potential concerns to be addressed - wear on tire and sound we heard. They addressed all concerns. More
Puts the customer first After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who sugges After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who suggested I come over same day to check the vehicle.The struts and suspension were fine, but the front brake pads needed replacement and the oil needed a change as the filter was leaking. Estimated cost $238.instead of $2200. 5 stars ro Joel and Hendrick Toyota. Apex. More