Hendrick Toyota Apex

Excellent staff, service and price! I always return to Totota of Apex since I receive excellent service. I know that I am dealing with staff who are very qualified to take care of my I always return to Totota of Apex since I receive excellent service. I know that I am dealing with staff who are very qualified to take care of my concerns and my car. More

Service makes the difference! The brand is everywhere so it's all about service. This dealership delivers. The culture is friendly and helpful. Doors held open as you travel th The brand is everywhere so it's all about service. This dealership delivers. The culture is friendly and helpful. Doors held open as you travel through the dealership, updates, complimentary car wash when your service is complete all make this the area pick. More

Great service I went in for an oil change and the service was excellent, the staff was very friendly, they Explained what was done and washed my car I went in for an oil change and the service was excellent, the staff was very friendly, they Explained what was done and washed my car More

Toyota Prius They gave me a great deal on my Prius. The salesman was very receptive to negotiations. The warranty and extended service agreement (free oil changes They gave me a great deal on my Prius. The salesman was very receptive to negotiations. The warranty and extended service agreement (free oil changes and maintenance for the first 50K miles) were reasonably priced. I easily paid more for full synthetic oil changes on my last car at Jiffy Lube or Wal-Mart. The waiting area when you bring your car in is clean with free snacks and tea/coffee. All the employees are courteous and helpful. I'll buy my next vehicle here as well. More

Service I brought in my 2010 Venza for a problem with the rear seat not folding down and a recall matter regarding the heated seats. Paula Foster was outstan I brought in my 2010 Venza for a problem with the rear seat not folding down and a recall matter regarding the heated seats. Paula Foster was outstanding in keeping me advised of the handling of these matters. She was courteous and clear with all of her explanations. Paula is a credit to your dealership and service department. More

Service - rack and pinion replacement Met with service manager and he is really nice on taking care of my van service needs. Very satisfied and prompt response. I would recommend others. Met with service manager and he is really nice on taking care of my van service needs. Very satisfied and prompt response. I would recommend others. More

Recall on airbags We were very satisfied with the way your service department handled our recall and would go back to your dealership when and if we needed a new car. We were very satisfied with the way your service department handled our recall and would go back to your dealership when and if we needed a new car. Thanks again. Jane Burgess More

Quick response Your service department (Paula Foster) was very responsive in organizing to provide me with a quick clean up, wash, and vacuum for my 2014 Camry altho Your service department (Paula Foster) was very responsive in organizing to provide me with a quick clean up, wash, and vacuum for my 2014 Camry although the automatic wash was not working. Since I am leaving town for a long journey today, it would not have been possible for me to reschedile my visit. Appreciate your service. Thanks More

Excellent service I always receive excellent service from the staff at Hendrick Toyota and my last visit was no exception. Danielle was outstanding in her demeanor and I always receive excellent service from the staff at Hendrick Toyota and my last visit was no exception. Danielle was outstanding in her demeanor and efficiency, had me in and out in just over an hour. This service location is the only one I go to for all my Corolla issues, large & small. More

RAV 4 Service First would like to say that my overall satisfaction with service department has been great. Always greeted promptly and service is done in a timely First would like to say that my overall satisfaction with service department has been great. Always greeted promptly and service is done in a timely matter. However, the last few visits I have been dissapointed with quality of service from the technicians. Hood was not latched properly and discovered after leaving dealership and had to pull over and close hood completely. I have had to replace the stem caps on my tires because they fell off on the way home after service. Then most recently, the latch on the center console broke. My wife took the car in for regular maintenance and was quoted over $300 to fix. Apparantly, didn't take the time to check what was wrong because they wanted to replace the whole cover. Called parts department and was quoted $38 for a part that takes 2 minutes to replace. The quality of work has been a little "sloppy" and my wife felt like she was being taken advantage of because she was a woman. More