Hendrick Toyota Apex

scheduled regular service When it was time for my second regular service visit, I was called by the company to make an appointment. The appointment was scheduled for three day When it was time for my second regular service visit, I was called by the company to make an appointment. The appointment was scheduled for three days later. Juan from service in-take greeted me warmly and directed me to the waiting room. He stated that the car would be ready within an hour and 45 minutes later it was ready. It was a stress-free visit on a very hot day! More

Great Service I took my car in for a recall, inspection of a concerning noise, and an oil change. All items were handled quickly, and every person I worked with wa I took my car in for a recall, inspection of a concerning noise, and an oil change. All items were handled quickly, and every person I worked with was friendly. More

warranty Warranty service has been good. Last visit, however, we asked for the plastic door molding to be repaired. Warranty was about up and we wanted to be s Warranty service has been good. Last visit, however, we asked for the plastic door molding to be repaired. Warranty was about up and we wanted to be sure it was repaired under the warranty period. The service order said they found a missing clip, replaced it and reinstalled the clip and the molding. When we got into the car, the molding was off, as before. My husband put it back as he had done several times before so we made no headway in the repair. We had dropped the car off the night before but still had to wait 40 minutes for the above 'repair' and a tire rotation. They weren't able to complete the car wash either. Just disappointing that the repair was not properly taken care of. More

always We have 2 Toyotas (Highlander and Prius) of which both are treated with gold gloves ! Surprised by the staffs' welcoming, smiles, and care, we are fi We have 2 Toyotas (Highlander and Prius) of which both are treated with gold gloves ! Surprised by the staffs' welcoming, smiles, and care, we are finding (3 years now) that these "amenities" are always present re: any service we receive from Hendricks ! One great place to purchase a new vehicle - ! Pleasant, courteous, and helpful in all aspects ! Mike and Janice W. More

It was our 1st 5,000 miles service. I really want to Thank your team they where awesome. Spoke to someone about the driver seat mat being damaged. To my surprise they replace it will Bra I really want to Thank your team they where awesome. Spoke to someone about the driver seat mat being damaged. To my surprise they replace it will Brand new mats. You guys rock. More

Routine maintenance As always, grey and courteous staff in the service department. Brad Weatherly was professional and clearly explained all work to be performed on my Ta As always, grey and courteous staff in the service department. Brad Weatherly was professional and clearly explained all work to be performed on my Tacoma. By far, the best Rick Hendricks owned dealership in Cary/Apex! More

Very satisfied - amazing courtesy I took my motor vehicle to toyota of apex for evaluation of "check engine light" after having repair work done else where following a crash. Toyota wa I took my motor vehicle to toyota of apex for evaluation of "check engine light" after having repair work done else where following a crash. Toyota was very efficient and did a fine job. They were extremely curtious and took care of the problem completely and to my satisfaction. More

6 Month service for Toyota Camary. Very good employees. Service department was fast with service, and all of my service experience was excellent. My service on 06/02/2015 was a very goo Very good employees. Service department was fast with service, and all of my service experience was excellent. My service on 06/02/2015 was a very good experience. Never been treated this good at other dealerships. Hendricks Toyota of Apex is number one. J. M. Al Gilmer was very nice and went over everything with me. I rate Al a 10 Star employee. More

Car Service review Service was excellent as always. They listen to your needs carefully and explain things clearly, also offered a complementary car wash, overall it wa Service was excellent as always. They listen to your needs carefully and explain things clearly, also offered a complementary car wash, overall it was a good. More

High five to Paula Foster Paula helped me with my Sienna service on May 30. I was very pleased with her customer service, care and also knowledge of additional services (oil c Paula helped me with my Sienna service on May 30. I was very pleased with her customer service, care and also knowledge of additional services (oil change package). Your dealership should have more agents like Paula. More