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Hendrick Toyota Apex

Apex, NC

5.0
2,705 Reviews

1210 Laura Village Road

Apex, NC

27523

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2,705 Reviews of Hendrick Toyota Apex

February 23, 2013

Good service. Prompt at check in. Addressed all customer requests. Comfortable waiting areas. Good coffee. Changed Dealership because of service. Check oil not reset. Incomplete car wash. More

by jdToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Graham
February 20, 2013

Needed recall work on Prius. Made appoinment, they kept appoinment. Great service experience, on time, quick service. Curtesy shuttle too. Would recommend this location. More

by ccccary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 13, 2013

All of the staff I enteracted with were very friendly and courteous. The facility is top notch, the work was done in a timely manner and my first experience there was very pleasent. More

by Timlw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Boyette, Lawrence Hardy
February 09, 2013

In all my years, I have never experienced the quality of customer and overall service that I've found at Hendrick Toyota of Apex. Every time I've been there, I leave being very impressed with the profession More

by Betty1162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Graham, Rich Ferraro, Jeffrey Gower, Michael Smith, Terry Lett, Tim Matthews
February 08, 2013

I took my second Prius to the dealership for recall work. Everything went well except when I went to pick up my vehicle. The work had been completed but it took 25-30 for the staff to get the car, wash it More

by WilliamDavis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WHit was service advisor
February 07, 2013

My latest visit was for a 90 K service for our 2008 Scion TC. We also have a 2012 Camry that was in recently for routine service. Danielle and the staff at Toyota of Apex are outstanding. They work hard a More

by Tronb320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle C
February 07, 2013

First time I tried this dealer/their service center as it is more conveniently located to me. It will probably be the last time as they could not deliver on basic customer service - they never called me whe More

by sclarkapex
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Gower
February 03, 2013

Dealer diagnosed conditions of rear defroster failure and replaced the window ahead of the targeted delivery time; keeping me posted of the status work by several phone calls. More

by Robert173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Christie
February 01, 2013

Nick was fantastic from start to finish. Courteous, Nick was fantastic from start to finish. Courteous, articulate and thorough. A pleasure to deal with! I was also extremely impressed with the cleanl More

by Robertart
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Pitts
January 28, 2013

Nick's customer service is exceptional, I would recommend him Toyota of apex has good customer service. Very happy with the service overall. Would like to go again More

by Rohith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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