Hendrick Toyota Apex

Michael was great! He helped me out so I could take full advantage of my last Toyota Care plan. He was very friendly and reassuring! advantage of my last Toyota Care plan. He was very friendly and reassuring! More

Excellent Service all-around. Michael Person, our service advisor, was very helpful in explaining the service that was done. He assisted me in showing me how to work the navigational system GPS, whi service advisor, was very helpful in explaining the service that was done. He assisted me in showing me how to work the navigational system GPS, which I couldn't understand. Now I have a GPS that works -- in a great car! More

I am very happy with the service that Danielle in the service department has offered to me. I have 2 Camry's and I have been taking my cars for service to Hendricks Toyota service center because of her s service department has offered to me. I have 2 Camry's and I have been taking my cars for service to Hendricks Toyota service center because of her services. I had a very bad experience with Hendricks auto body and was very concern when I took my car in for service but I was fortunate to get Danielle and she had changed my mind and I have taken my Camry to service there. I just bought a Honda and I spoke to her and she said that they can do general service on this car as well and I will take my Honda for it regular maintenance to get service at Hendricks. I give Danielle 5 stars and hope that she gets recognize for her hard work at the dealership. More

Great customer service. Very knowledgable and helpful. Communication of services helpful to making decisions for upcoming services. Michael did a wonderful job to assist in getting me in and out in a rea Communication of services helpful to making decisions for upcoming services. Michael did a wonderful job to assist in getting me in and out in a reasonable time frame. More

From the friendly person taking my appointment, welcoming me back, and then the service experience, it all is very customer oriented. It is evident that Jesse Locklear (service adviser) and the mechanic care me back, and then the service experience, it all is very customer oriented. It is evident that Jesse Locklear (service adviser) and the mechanic care about their work and making sure I understand a problem they have found, if one exists, and how best it can be resolved. I received the facts with options. The final decision rests with me. I never felt pushed to make a specific decision. Great knowledge, experience, respect, courtesy. It is like visiting a family that cares about you. I recommend their service experience. More

For a 10,000 mile checkup, I was in and out of the dealership in about 45 minutes. I was very pleased and I am hoping to have similar experiences in the future! dealership in about 45 minutes. I was very pleased and I am hoping to have similar experiences in the future! More

I get consistent prompt, friendly and good service at this dealer, This is the first dealer I voluntarily go to for service. I am very happy. this dealer, This is the first dealer I voluntarily go to for service. I am very happy. More

I took advantage of the complimentary car wash. I was in the service department for engine oil change and air filter inspection. After the service was done, I went back to Joel to show him what happedned to the service department for engine oil change and air filter inspection. After the service was done, I went back to Joel to show him what happedned to my vehicle tag. The tag was "warped" at both ends. It took us to figure why it happened. There was a consensus that the car wash equipment swirling motion caught the protruding portion of the tag and bent it. It took only seconds before Joel came back with another guy ( I forgot his name) and the guy took the tag out and straightened it out to my satisfaction. The "minor adjustment" took only few minutes but it was Joel and the guy's prompt actions that's worth sharing. Regardless of what happened to my tag, I considered that a very good service! More

Fixed an administrative issue on coverage . Excellent on time service. took less then 1 hr for 25,000 mile checkup. Best DEaler I have ever delt with. time service. took less then 1 hr for 25,000 mile checkup. Best DEaler I have ever delt with. More

My auto service experience with Hendrick Toyota-Scion Apex was most enjoyable due to their professionalism and friendliness. The agency should be commended for their genuine interest in my behalf and my Apex was most enjoyable due to their professionalism and friendliness. The agency should be commended for their genuine interest in my behalf and my automobile. Kudos to all at the Apex location!!! More