
Hendrick Toyota Apex
Apex, NC
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3,268 Reviews of Hendrick Toyota Apex
The Best Dealer Service Department I bought my Toyota Corolla at Hendrick Toyota Scion Apex three (3) years ago and keep coming back for all the Maintenance at specified mileage. I tru I bought my Toyota Corolla at Hendrick Toyota Scion Apex three (3) years ago and keep coming back for all the Maintenance at specified mileage. I trust their Service Department completely. Brian Flick is in charge of it all and the employees reflect his attention to Detail. I have moved so I am now over 35 miles away and putting a lot more miles on it. I have a special Assistant, Brian Dean, who always looks after my car -- I explain a problem I am having, he goes over and explains a possible solution and its cost and leaves the decision up to me!. Had an errand this time while my car was being serviced -- no problem; I was chauffeured over to get my hair done and picked up gain as soon as I called. They caught the problem when it was serviced in April. After reviewing that full service report, they notified me the problem would cause a problem in the future, so I called and go an appointment. Voila, all done - and a free car wash! Awesome! More
state inspection Don Silverman greeted me with a smile has a great personality. He was very professional and my car was done in less than an hour. Always have had a Don Silverman greeted me with a smile has a great personality. He was very professional and my car was done in less than an hour. Always have had a good experience with this dealership and staff. Will continue to use Hendrick Toyota. Sandy Wagner More
Good quick service Came for 10000 miles service. Done quickly and no hassle Was explained about the work to be performed Nice of them to wash the car before bringi Came for 10000 miles service. Done quickly and no hassle Was explained about the work to be performed Nice of them to wash the car before bringing out for me. Suggested for next appointment. Over all job well done. More
Hendrick Service = Customer Comfort Everything about the Hendrick experience is customer focused. It begins with the user friendly website which makes scheduling and communication a bree Everything about the Hendrick experience is customer focused. It begins with the user friendly website which makes scheduling and communication a breeze, Once I was at the dealership for my appointment, my technician was super friendly and fast. I received status updates while waiting so that I could know exactly what to expect and how long it would take to complete. I know this sounds like a scripted commercial but they really are just great. Thanks! More
Great Service The state inspection and 35,000 miles service started on time and was completed before the scheduled time. We are very satisfied with the work perform The state inspection and 35,000 miles service started on time and was completed before the scheduled time. We are very satisfied with the work performed. The atmosphere in the "service office area' was business-like and friendly. People were smiling. Great job!! More
Another excellent visit to Hendrick Toyota..! As usual, my visit to Hendrick Toyota yesterday was EXCELLENT. Amber Boeger was SO helpful, kind, and professional. I would never go anywhere else e As usual, my visit to Hendrick Toyota yesterday was EXCELLENT. Amber Boeger was SO helpful, kind, and professional. I would never go anywhere else except to Hendrick -- been going there for years and will keep on...! Every time I go in, I'm always so pleased with the service and with the service managers. I've never had a bad experience there. I've already recommended Hendrick to a few people..! More
Received another FOB You guys are always the best! We’ve been coming to Apex Toyota for quite some time!! I am a true fan!!!!! Love the service ?? You guys are always the best! We’ve been coming to Apex Toyota for quite some time!! I am a true fan!!!!! Love the service ?? More
10,000 mile check up Excellent service from start to finish! Judy and Don were great! Very professional! I'm impressed with the attention to detail and always seem to g Excellent service from start to finish! Judy and Don were great! Very professional! I'm impressed with the attention to detail and always seem to get the appointment time I need. More
Super visit 20,000 mile check-up, Don Silvester, a very competent service manager was extremely helpful and made the process very beneficial, and, worth the time 20,000 mile check-up, Don Silvester, a very competent service manager was extremely helpful and made the process very beneficial, and, worth the time spent having the service done in a very professional manner. More
Excellent experience We have been long time Toyota buyers. This was our first time buying new car from Apex Toyota but it will not be our last! Everyone at Apex was v We have been long time Toyota buyers. This was our first time buying new car from Apex Toyota but it will not be our last! Everyone at Apex was very professional and friendly. They were very motivated to offer a deal that we would be accept. We are very pleased with our new Land Cruiser. More