Hendrick Subaru
Hoover, AL
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436 Reviews of Hendrick Subaru
Mike Laster was kind and very helpful and handled everything we needed to get exactly what we were looking for. We will definitely be using him again everything we needed to get exactly what we were looking for. We will definitely be using him again More
Trent helps me in service whenever I get my oil changed and tires rotated on my Crosstrek. Definitely recommend him as a good point of contact and tires rotated on my Crosstrek. Definitely recommend him as a good point of contact More
We’ve been with Hendrick for over a decade and have now purchased two vehicles from them and done all our maintenance through them as well. The staff are kind and we have always had good experiences with h purchased two vehicles from them and done all our maintenance through them as well. The staff are kind and we have always had good experiences with having our Forester serviced. But our most recent Subaru purchase was not so pleasant to say the least. Time felt wasted, and there was “miscommunication” between sales, finance, and managers kept occurring. Prices that were agreed to were changed last minute as if testing if we were paying attention. When the prices were corrected it was simply blamed on miscommunications. We are a Subaru family and will always pick a Subaru. But my confidence in this dealership is now dwindling and we may take our Subaru needs to other dealerships in the future who do not have issues I experienced while making this car purchase. Few people would describe purchasing a vehicle as a pleasant experience but I would want to give a dealership that makes me feel appreciated for my trust in them with a second vehicle purchase return the favor with managing a deal in a trustworthy manner. More
Joe Laporta is the best. Knows his products inside and out. Won’t steer you wrong. Highly recommend for your next car needs. Knows his products inside and out. Won’t steer you wrong. Highly recommend for your next car needs. More
I’ve been going to Hendrick’s Subaru for about 3 years now. Even though I bought a Dodge from them they always make sure my car is in top shape. The service guys are always so helpful and Richard up front now. Even though I bought a Dodge from them they always make sure my car is in top shape. The service guys are always so helpful and Richard up front is the best. More
I recently looked at some used Subarus at this dealership & can't say enough good things about the experience! From the moment I stepped onto the lot, Hank was warm with genuine enthusiasm without pressure t & can't say enough good things about the experience! From the moment I stepped onto the lot, Hank was warm with genuine enthusiasm without pressure that put me at ease. It's scary trying to buy a used car but the whole process was easy & I felt confident in my purchase. He took the time to understand my budget & individual needs & helped me decide on the right vehicle for my family. I will be recommending Hendrick Subaru (especially Hank) to all my friends & family looking for a new to them vehicle. More