Hendrick Subaru Southpoint

Informative and good customer service Chandler was friendly, helpful and informative when I brought my Outback in for its regular service. when I learned two of my tires were bad he explai Chandler was friendly, helpful and informative when I brought my Outback in for its regular service. when I learned two of my tires were bad he explained the need to replace with 4 on an all wheel drive. We had 2 replaced at a tire place earlier when one was not repairable and I learned that is not recommended. He also let me know they have a way to replace a single bad tire by shaving the new to match making it safe, which would have been a better solution when we had replaced the damaged one with two tires previously. Great information to learn. I will always go to Hendericks in future. They understand my car and Chandler is a great service technician. More

Subaru Legacy and Outback I had a very positive experience and plan on getting any additional Subaru service at this dealer. Very helpful staff and our cars look and perform as I had a very positive experience and plan on getting any additional Subaru service at this dealer. Very helpful staff and our cars look and perform as hoped! More

Car service oil change Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated th Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated the customer service More

Maintenance service and repair Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle service . I would highly recommend this dealership. More

Great service! I always find the staff friendly and professional. My last visit was just for a state inspection. They took my car right in, kept me posted about th I always find the staff friendly and professional. My last visit was just for a state inspection. They took my car right in, kept me posted about the wait time and got the car ready to go as quickly as they could. I plan to continue to use them for any service needs on my Subaru. More

Another wonderful visit! This was another great service visit for our Subaru Forester, as always. Gary took care of us in the service department. He was pleasant & professio This was another great service visit for our Subaru Forester, as always. Gary took care of us in the service department. He was pleasant & professional. We enjoy hanging out in the comfortable waiting area. I appreciate the Hendrick touch! More

Outstanding customer service After a not so great visit to Hendrick Subaru I decided to give them one more try. That’s when I met Jessica McCaffrey. Jessica made sure I received q After a not so great visit to Hendrick Subaru I decided to give them one more try. That’s when I met Jessica McCaffrey. Jessica made sure I received quick top notch service. She kept me apprised of the length of my visit and was just a total professional. When speaking with friends after my visit they too had had very positive experiences with Jessica at Hendrick Subaru. Jessica is young and with this great attitude I predict she will go far. She is a definite asset to this dealership and she has convinced me that it is a place where I can do business. More

Service I brought my car in for routine maintenance. Jessica McCaffrey was my service tech - she was awesome! I had an appt and she took care of me immediatel I brought my car in for routine maintenance. Jessica McCaffrey was my service tech - she was awesome! I had an appt and she took care of me immediately, told me the wait time, kept me advised during my wait, and my car was done within the time given!!! I will definitely book my service appts with Jessica from now on. Jessica is friendly, polite, and a definite asset to your company. More

Came in for oil change It was time for my oil change. My service advisor was very personable and wanted to make sure everything was done to my satisfaction. She was very eff It was time for my oil change. My service advisor was very personable and wanted to make sure everything was done to my satisfaction. She was very efficient and even lead me out of the service garage. I even got a carwash. More