Hendrick Motors of Charlotte - Mercedes-Benz

I have been a customer for years and I am always satisfied. I have every service and any repair that comes up done solely at this dealership. Tim Calo and his crew technicians do an awesome job. U satisfied. I have every service and any repair that comes up done solely at this dealership. Tim Calo and his crew technicians do an awesome job. Unparalleled customer service, ALWAYS professional, trustworthy, and communicate each step along the way, even with videos of my cars exam prior to any work being completed. I am never left guessing what’s next. I would highly recommend this dealership and especially the Service Department if you are questioning where to take your Mercedes. More

I could not be happier with my experience at Hendrick Motors. The dealership was full of many options and super nice. Nathanial Insko went above and beyond to ensure I found the right fit and price for m Motors. The dealership was full of many options and super nice. Nathanial Insko went above and beyond to ensure I found the right fit and price for myself and my family. Outstanding service and an excellent dealership full of great people. More

I was blown away by Hendricks motors. I have had many bad experiences at car dealerships and this was not one of them. Nathaniel Insko worked with me and my family to find the perfect veh I have had many bad experiences at car dealerships and this was not one of them. Nathaniel Insko worked with me and my family to find the perfect vehicle, and made a usually stressful experience go very smoothly. The dealership was clean, and felt brand new. We will definitely be back in the future! More

Jonathan Toth took great care of our service needs. Great communication during the service visit as well. Great communication during the service visit as well. More

Service quality, communication and cost where outstanding. Will continue to use Hendrick Motors of Charlotte for all my Mercedes services outstanding. Will continue to use Hendrick Motors of Charlotte for all my Mercedes services More

Service is at the top of the house. Jonathan and John are the best advisors! Jonathan and John are the best advisors! More

Had a really great experience with Chris B. He was knowledgeable and helpful. I would definitely return and use him. He was knowledgeable and helpful. I would definitely return and use him. More

Savannah Kummelman she is the best Service Advisor that I have ever had. She cares and that means a lot these days!!! If she leaves I leave 🤣🤣 no but nothing but good things to say about this dealership!!! have ever had. She cares and that means a lot these days!!! If she leaves I leave 🤣🤣 no but nothing but good things to say about this dealership!!! A++++ rating from me ! More

I would like to recommended the team at Hendrick Mercedes in Charlotte. Cam and the team were very professional and respected our time. They allowed us to take an accompanied test drive. On our return they a in Charlotte. Cam and the team were very professional and respected our time. They allowed us to take an accompanied test drive. On our return they answered our questions and did not pressure us into closing the deal. They provided a good value for our vehicle. We sat down and had a two way discussion on the new vehicle and concluded the deal. All very respectful, low pressure and super polite. The facility was spotless and gave a strong image for Mercedes quality. While Cam took the car for detailing, we met with Fred who patiently spent 45 mins to go through the technology. This was very much appreciated. We are extremely happy with our GLE, and very happy with the help from Kaitlin, Cam and Fred. More