Hendrick Motors of Charlotte - Mercedes-Benz

My service advisor Kristen @Hendrick Motors a Charlotte has been outstanding with all of my maintenance needs has been outstanding with all of my maintenance needs More

Jake Reeves was my service advisor for my latest trip for service of my 2018 Mercedes Benz GLE-550e. Basic A Service, wheel alignment and a recall. Jake is great to deal with and communicated the whole tim service of my 2018 Mercedes Benz GLE-550e. Basic A Service, wheel alignment and a recall. Jake is great to deal with and communicated the whole time and kept me informed of the process and where we were at with the service. At the same time, I was meeting with Conner to order a 2024 GLE 450e. The wash and cleaning at the end was done well and my GLE looked great. Thanks Jake!! More

I recently had the pleasure of experiencing Nathaniel Insko's exceptional service, and I must say it was truly remarkable. From start to finish, Nathaniel went above and beyond to ensure that my needs we Insko's exceptional service, and I must say it was truly remarkable. From start to finish, Nathaniel went above and beyond to ensure that my needs were met and exceeded my expectations. One of the standout qualities of Nathaniel's service is his exceptional attention to detail. He took the time to understand my specific requirements and preferences, and he tailored his approach accordingly. Whether it was providing recommendations, answering my questions, or addressing any concerns I had, Nathaniel demonstrated an impressive depth of knowledge and expertise. More

Always pleasant to work with. I recommend them highly. Dependable, efficient, thorough in every way. I recommend them highly. Dependable, efficient, thorough in every way. More

Hendrick Motors offers exceptional customer service and a very high quality experience. I was recently helped by Nathaniel Insko and very highly recommended his service to others. The experience overall was very high quality experience. I was recently helped by Nathaniel Insko and very highly recommended his service to others. The experience overall was very satisfactory and I appreciated the friendly and personable staff, such as Mr. Insko, who helped me in a timely manner with a smile on his face! More

Extremely satisfied with team members. Nathaniel Insko was organized and very professional. Experience and was great and overall a great dealership. The process was very smooth and handled Nathaniel Insko was organized and very professional. Experience and was great and overall a great dealership. The process was very smooth and handled well. More

Hendrix motors are the best! ! I've purchased my car from them 6yrs ago! I've always had my car serviced here and never had a problem! Jake is my service person and he's always h ! I've purchased my car from them 6yrs ago! I've always had my car serviced here and never had a problem! Jake is my service person and he's always helpful and courteous. More

Great environment with really helpful workers. I felt comfortable during the entire shopping process. Made it very easy to find a car I was looking for. I felt comfortable during the entire shopping process. Made it very easy to find a car I was looking for. More

I had a great experience at the dealership. I was especially impressed with a young man named Nate Insko and the great customer service he demonstrated. Overall I was very impressed by the deal I was especially impressed with a young man named Nate Insko and the great customer service he demonstrated. Overall I was very impressed by the dealership and would definitely recommend to a friend. More

Was an amazing experience at Hendrick Motors of Charlotte! Devin L helped us during the check in process! He was very helpful and answered our questions well! Definitely will be returning with any Charlotte! Devin L helped us during the check in process! He was very helpful and answered our questions well! Definitely will be returning with any of the services we may need in the future! More