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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
867 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 867 reviews

August 29, 2023

Savannah Kummelman she is the best Service Advisor that I have ever had. She cares and that means a lot these days!!! If she leaves I leave 🤣🤣 no but nothing but good things to say about this dealership!!! More

by Jbullock3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Sep 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jbullock3131, note taken :) we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 15, 2023

Great experience with Nate at the dealership. He went out of his way to make sure I was well taken care of and delivered my vehicle to my home. Hendrick Motors of Charlotte is an exceptional de More

by 704nccharlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
August 14, 2023

I would like to recommended the team at Hendrick Mercedes in Charlotte. Cam and the team were very professional and respected our time. They allowed us to take an accompanied test drive. On our return they a More

by ge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cam and Kaitlin, Fred Dagenhard
Aug 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Ge, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2023

Came in to see the dealership today and was greeted by Nathaniel Insko. He was very kind and professional. All of the staff were knowledgeable about cars and I would recommend this dealership! More

by anna.mirarchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Aug 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Anna.mirarchi, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

August 08, 2023

Job well done as it should be. Savannah kept me informed every step of the service. Confidence inspiring knowing that I am in good hands. More

by bienert
Recommend Dealer
Yes
Employees Worked With
Savannah Hummelman
Aug 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Bienert, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

July 31, 2023

Chris Biche was my service advisor on the recent service of my GLE 350. As always Chris has been outstanding and kept me well informed on all issues that concerned me. More

by rainerkaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Biche
Aug 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rainerkaiser, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz!

July 27, 2023

My service advisor Kristen @Hendrick Motors a Charlotte has been outstanding with all of my maintenance needs More

by japressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 01, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Japressley, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope you have a great day!

July 25, 2023

Jake Reeves was my service advisor for my latest trip for service of my 2018 Mercedes Benz GLE-550e. Basic A Service, wheel alignment and a recall. Jake is great to deal with and communicated the whole tim More

by jayadamczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That list is very old, many not there for years, Jake Reeves was my service advisor
Aug 01, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jayadamczyk, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2023

I recently had the pleasure of experiencing Nathaniel Insko's exceptional service, and I must say it was truly remarkable. From start to finish, Nathaniel went above and beyond to ensure that my needs we More

by wslade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jul 17, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Wslade, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2023

Extremely satisfied with team members. Nathaniel Insko was organized and very professional. Experience and was great and overall a great dealership. The process was very smooth and handled More

by Billy Liggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jul 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Billy Liggett, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. Thank you again for the great review!

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