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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
897 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 897 reviews

August 10, 2015

Excellent Service From Itzik Benisti We recently bought a Mercedes from Hendricks on Independence. Service from our Sales person was excellent. ITZIK BENISTI was so very good. We had came More

by alvesta 678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Alvesta 678, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

August 10, 2015

Class and honesty from Itzik Benisti Recently purchased an E Class. Itzik Benisti was the best!! He portrayed such class and honesty and was a pleasure to work with! Would recommend hi More

by AAFlyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Aaflyguy, thank you so much for your high rating!

August 10, 2015

Great experience We were looking to buy a used mercedes ml350 but after working with Itzik we realized it made more sense to get exactly what we wanted by buying new. More

by danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate your positive review about your recent experience with us!

August 10, 2015

Taking the time to let us find the right car We went in not really sure what we were looking for and were guided by Itzik to the vehicle that best fit our needs. He had answers for all our questi More

by avanv
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Avanv, we really appreciate your positive review!

August 08, 2015

Great Experience Our experience at the dealership was a great one because of Salesman Sean Taffe. Sean provided an extremely friendly, low pressured sales experience. More

by Bakers!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taffe
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bakers!, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz!

August 08, 2015

Teresa Crawford of Hendricks is the greatest! teresa was so wonderful and welcoming when we purchased a car from her. She was very patient with us as we worked through choices on a wide number of More

by ogenec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
teresa Crawford
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ogenec, we are very happy we could provide you with a positive experience!

August 06, 2015

:Looking and choosing a car I shopped around for several months for my dream car. Several months ago we went to Hendrick and with the help of Teresa Crawford I found it. Howeve More

by mink kitten jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Crawford
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate your positive review about your recent experience with us!

March 26, 2015

car #2 Bought my second car in 18 months and I cannot wait to trade them in so that I can buy more cars from Hendrick Motors. The experience is FUN, I was t More

by bigdawgfirestix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
Jul 18, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Bigdawgfirestix, we are very happy to have provided you with such a positive experience!

March 24, 2015

Easy Decision After shopping for a high end car for my wife 18 months ago, we decided on a Mercedes and went to HMC on Independence. We worked with Shea White and f More

by wayneclt44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
Jul 25, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Wayneclt44, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz!

December 13, 2014

Beware the car wash claim It was very irritating when for the third Saturday the complementary car wash was closed to the public. Maybe I'll turn in my leased car dirty. Ge More

by gwalls507
Friendliness
Recommend Dealer
No
Employees Worked With
none
Dec 29, 2014 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mr. Walls, Thank you for taking the time to leave us with feedback about our car wash. I apologize that you have not been able to utilize our car wash. Is is possible that you have been visiting the car wash at our old location? I apologize for your trouble, but our car wash has not been closed. Please give me a call on my direct line so that I can direct you to our new facility and we'll make sure to get your car squeaky clean! Sarah Miller Client Relations Coordinator 704-972-5296

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