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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
867 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 867 reviews

September 28, 2023

as always john was very helpful and knowledgeable when we visited the dealer today to have some work done. He is always a pleasure to deal with and keeps us informed of the status of the repair. More

by peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john d'errico
Oct 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Peach, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

September 25, 2023

Amazing experience! Always appreciate my car service experience because I never had to worry that my car isn’t repaired correctly. More

by doddjasmine41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Derrico
Sep 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2023

Really enjoyed my visit here at Hendrick Motors all my concerns were met and answered , my POC Mr. Toth done a great job More

by jmcpherson378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. .
Sep 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jmcpherson378, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 22, 2023

I have been a customer for years and I am always satisfied. I have every service and any repair that comes up done solely at this dealership. Tim Calo and his crew technicians do an awesome job. U More

by Alchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Calo
Sep 26, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Alchapman, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 22, 2023

I could not be happier with my experience at Hendrick Motors. The dealership was full of many options and super nice. Nathanial Insko went above and beyond to ensure I found the right fit and price for m More

by lebronwashington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathanial Insko
Sep 26, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lebronwashington, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you have any further questions, please don't hesitate to reach out!

September 22, 2023

I was blown away by Hendricks motors. I have had many bad experiences at car dealerships and this was not one of them. Nathaniel Insko worked with me and my family to find the perfect veh More

by Noahwong12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko, Gantt Howell, Shea White, Bryan boney, Chris Autry
Sep 26, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Noahwong12, we are very happy to have provided you with such a positive experience! . Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2023

Jonathan Toth took great care of our service needs. Great communication during the service visit as well. More

by pistonepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Sep 21, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pistonepete, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2023

Service quality, communication and cost where outstanding. Will continue to use Hendrick Motors of Charlotte for all my Mercedes services More

by James.Stoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Sep 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James.stoddard, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

Sep 15, 2023 -

James.Stoddard responded

5 star across the board

September 08, 2023

Service is at the top of the house. Jonathan and John are the best advisors! More

by Dita Rama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth and John Derrico
Sep 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi, thank you for taking the time to rate us! You really made our day today.

August 31, 2023

Had a really great experience with Chris B. He was knowledgeable and helpful. I would definitely return and use him. More

by Shannonholmes1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Sep 04, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Shannonholmes1011, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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