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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
861 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 861 reviews

September 16, 2023

Jonathan Toth took great care of our service needs. Great communication during the service visit as well. More

by pistonepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Sep 21, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pistonepete, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2023

Service quality, communication and cost where outstanding. Will continue to use Hendrick Motors of Charlotte for all my Mercedes services More

by James.Stoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Sep 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James.stoddard, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

Sep 15, 2023 -

James.Stoddard responded

5 star across the board

September 08, 2023

Service is at the top of the house. Jonathan and John are the best advisors! More

by Dita Rama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth and John Derrico
Sep 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi, thank you for taking the time to rate us! You really made our day today.

August 31, 2023

Had a really great experience with Chris B. He was knowledgeable and helpful. I would definitely return and use him. More

by Shannonholmes1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Sep 04, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Shannonholmes1011, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2023

Savannah Kummelman she is the best Service Advisor that I have ever had. She cares and that means a lot these days!!! If she leaves I leave 🤣🤣 no but nothing but good things to say about this dealership!!! More

by Jbullock3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Sep 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jbullock3131, note taken :) we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 15, 2023

Great experience with Nate at the dealership. He went out of his way to make sure I was well taken care of and delivered my vehicle to my home. Hendrick Motors of Charlotte is an exceptional de More

by 704nccharlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
August 14, 2023

I would like to recommended the team at Hendrick Mercedes in Charlotte. Cam and the team were very professional and respected our time. They allowed us to take an accompanied test drive. On our return they a More

by ge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cam and Kaitlin, Fred Dagenhard
Aug 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Ge, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2023

Came in to see the dealership today and was greeted by Nathaniel Insko. He was very kind and professional. All of the staff were knowledgeable about cars and I would recommend this dealership! More

by anna.mirarchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Aug 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Anna.mirarchi, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

August 08, 2023

Job well done as it should be. Savannah kept me informed every step of the service. Confidence inspiring knowing that I am in good hands. More

by bienert
Recommend Dealer
Yes
Employees Worked With
Savannah Hummelman
Aug 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Bienert, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

July 31, 2023

Chris Biche was my service advisor on the recent service of my GLE 350. As always Chris has been outstanding and kept me well informed on all issues that concerned me. More

by rainerkaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Biche
Aug 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rainerkaiser, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz!

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