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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
874 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 874 reviews

November 10, 2023

Excellent dealership. Have used them for 30 years. You won’t be disappointed. Try them. More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jr, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 10, 2023

As a repeat client, i can always say that this dealership's work is always dependable and reliable. More

by mtcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Obregon
Nov 14, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mtcc, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 07, 2023

Great professional service every time with a personal touch making us feel our vehicle will be given the upmost attention! More

by CML
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Jake Reeves
Nov 10, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cml, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

October 17, 2023

Johnathon Great Customer Service. Very informative. Car was looked at with every detail and concern More

by tiarra987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 20, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tiarra987, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

October 04, 2023

I was recommended to go here by a friend of mine who didn't realize that I was not in a good place to get a car at this time, I showed up too early for my appointment and was greeted by Jason. he was ex More

by redfoxbabe24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wiggs
Oct 06, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Redfoxbabe24, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

October 01, 2023

Always a great experience here. Pierce Tinney helped me find the right car for me. Thanks Hendricks Motors of Charlotte! More

by piercetinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce Tinney
Oct 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Piercetinney, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

October 01, 2023

My car needed servicing, and Nathan Insko, an employee, was extremely friendly and a fellow Fiji brother like myself! Car servicing was quick and efficient. More

by Moore Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Insko
Oct 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Moore Thomas, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

September 28, 2023

as always john was very helpful and knowledgeable when we visited the dealer today to have some work done. He is always a pleasure to deal with and keeps us informed of the status of the repair. More

by peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john d'errico
Oct 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Peach, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

September 25, 2023

Really enjoyed my visit here at Hendrick Motors all my concerns were met and answered , my POC Mr. Toth done a great job More

by jmcpherson378
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. .
Sep 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jmcpherson378, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 25, 2023

Amazing experience! Always appreciate my car service experience because I never had to worry that my car isn’t repaired correctly. More

by doddjasmine41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Derrico
Sep 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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