Hendrick Motors of Charlotte - Mercedes-Benz

Excellent dealership My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us a new car and explained it well, got a trade number and was a great assist in helping us make a decision. We also explained that we didn't want to spend the afternoon doing paperwork. Danny Rodriguez came out and introduced himself as the finance manager and he was great as well. Drove away with the new Mercedes and have enjoyed it. The only reason I did not give the experience 5 stars is because we took the car back on Monday morning to get a few things looked at and one of the items on the list was not fixed. But, we have always enjoyed the dealership and would highly recommend Hendrick Motors, Sean and Danny without reservation. More

GL450 CPO experience. Had a wonderful experience in the purchase of a GL 450 vehicle as facilitated by Mr. Itzik Benisti from Hendrick Motors in Charlotte. He was able to s Had a wonderful experience in the purchase of a GL 450 vehicle as facilitated by Mr. Itzik Benisti from Hendrick Motors in Charlotte. He was able to steer us in the right direction in the choice of our SUV. He arranged to get us the best deal. More

Very friendly "no pressure" dealership I have purchased dozens of automobiles in my lifetime, Sean was very easy going and went the extra mile answering my questions and assisting me in dec I have purchased dozens of automobiles in my lifetime, Sean was very easy going and went the extra mile answering my questions and assisting me in deciding which car best fit my needs. There was absolutely no pressure what-so-ever. Hands down the best car buying experience I've had. More

Purchase I worked with Efrem to purchase a 2015 E-250. Efrem is very knowledgeable about the features and was very patient with me to explain each and every on I worked with Efrem to purchase a 2015 E-250. Efrem is very knowledgeable about the features and was very patient with me to explain each and every one. He helped me to set up the features as I know that I would still be trying to figure them out. He cut me a deal and I felt that I received a fair price. I would certainly deal with Efrem again. More

Fantastic experience If you are in need of a mercedes in Charlotte, Efram Lambert is the man to see! Buying a car can be an unpleasant experience, but Efram made it pleasu If you are in need of a mercedes in Charlotte, Efram Lambert is the man to see! Buying a car can be an unpleasant experience, but Efram made it pleasurable and easy. More

Phenomenal Customer Service/Smooth Transition I visited Mercedes-benz Independence Blvd location as a result of my prior mercedes-benz getting totaled. I had previously bought a vehicle from North I visited Mercedes-benz Independence Blvd location as a result of my prior mercedes-benz getting totaled. I had previously bought a vehicle from Northlake Mercedes Benz and my purchasing experience was like night and day. I had the pleasure of working with Efrem Lambert. He was extremely knowledgeable about the products and services. His level of professionalism and expertise was quite impressive. I did not think that my transition to a new vehicle would be so smooth, however, it was Thanks to Efrem. I would like upper management to know that Efrems customer service skills are phenomenal. He made sure that my sale was a smooth transition for me and I am truly grateful. His time and effort is greatly appreciated. Kudos!! More

Sales Service as it should be! My wife and I were recently in the market for a new vehicle. On visiting the dealership we had the good fortune of having Efrem Lambert as our sales My wife and I were recently in the market for a new vehicle. On visiting the dealership we had the good fortune of having Efrem Lambert as our sales person. Efrem managed the entire process in an extremely professional and courteous manner. We both appreciated how expedtiously Efrem put us in the right vehicle, handed the trade in and his patience in acquainting us with the technology package. After the sale he was extremely prompt in following up with any details we required. Efrem certainly earned his 5 star rating with us. More

Excellent buying experience I've bought all my cars from this dealer since moving to Charlotte. I only work w/ Efrem. Extremely professional & over the top customer service! I've bought all my cars from this dealer since moving to Charlotte. I only work w/ Efrem. Extremely professional & over the top customer service! More