Hendrick Motors of Charlotte - Mercedes-Benz

My first time visiting and I am forever changed. The service was Excellent! I have been going to a different dealership for the past 3 years but tried Hendrick because South Charlotte could not get The service was Excellent! I have been going to a different dealership for the past 3 years but tried Hendrick because South Charlotte could not get to me in time. I was thoroughly and pleasantly surprised by the service! Never have I received a video of my car with the technician showing and explaining everything that was wrong with my car and the completion. First time ever and I LOVED that aspect of customer service and transparency. I have now changed my dealership to Hendrick on East Independence. Justin my service rep was Amazing as well and ensured that I had all accommodations while waiting on my car. 100% Best Dealership and Customer Service in Charlotte.. More

I had the pleasure of having Jason Wiggs assist me with my car purchase, and I couldn't be more satisfied. His extensive knowledge and commitment to customer satisfaction make him the best in the business. my car purchase, and I couldn't be more satisfied. His extensive knowledge and commitment to customer satisfaction make him the best in the business. If you want a smooth and informed car-buying journey, look no further than Jason. More

The experience I had at Mercedes was great. The greeting staff was so warm and welcoming. The salesperson made sure that I was taken care of and treated me with so much respect. The lady who di The greeting staff was so warm and welcoming. The salesperson made sure that I was taken care of and treated me with so much respect. The lady who did my paperwork was very kind and clear. And lastly Kylie did an amazing job with keeping me updated on my tags and titling. More

Nate did an awesome job delivering my vehicle. The service I received for the sales team was impeccable. Thank you Hendrick Motors of Charlotte. The service I received for the sales team was impeccable. Thank you Hendrick Motors of Charlotte. More

I had an amazing buying experience with Jason Wiggs at Hendrick Mercedes. He’s easy going, really listened to my needs and I drove the car of my dreams off the lot! I’ve purchased a lot cars and this expe Hendrick Mercedes. He’s easy going, really listened to my needs and I drove the car of my dreams off the lot! I’ve purchased a lot cars and this experience was the best I’ve ever had at a car dealership. Go see Jason, he will work his magic. I absolutely love my new beauty! More

Jon Toth. Seriously knows his brand! His mercedes knowledge is incredible and his sincerity with the service he provides is top notch. Seriously knows his brand! His mercedes knowledge is incredible and his sincerity with the service he provides is top notch. More

Excellent customer service from the show room to the actual purchase From just looking to Nabs Wagner making me want the Mercedes I bought and love. The attention to detail was amazing with patience a actual purchase From just looking to Nabs Wagner making me want the Mercedes I bought and love. The attention to detail was amazing with patience and always knowing the answers to my questions Bringing the car inside where I could really see it and hear about all the technology I have never had car shopping go so smoothly and though I live in another state and it was a holiday the transaction was resolved and I drove home in my new car Thank you Nabs! I love it More

I can't thank Jason Wiggs enough for his outstanding service. He made the entire process smooth and stress-free. Jared was great as well with our financing! service. He made the entire process smooth and stress-free. Jared was great as well with our financing! More

Jason and Karen were great! A++. ASK FOR THEM WHEN YOU STOP BY. Very happy with the service that I received. A++. ASK FOR THEM WHEN YOU STOP BY. Very happy with the service that I received. More

My salesman Jason was great to work with. Did everything he could to get me in the car. Did everything he could to get me in the car. More