Hendrick Motors of Charlotte - Mercedes-Benz

Thumbs up for Shea White First of all, I would like to take a moment to appreciate Shea White for his dedication and commitment towards work. This is my first car that I broug First of all, I would like to take a moment to appreciate Shea White for his dedication and commitment towards work. This is my first car that I brought and Shea helped me from all the aspects/corners. He explains each and every thing in detail and my entire experience of getting a new car went smoothly. He even given a 1 hour session for me and explained each and every feature of the Vehicle. He is one of the best sales agent that I ever met. Go and ask for SHEA WHITE if you really need a good service and a smooth experience. And yes, I would give a Thumbs Up for Shea...!! More

GLC300 First time at the Hendrick Merecedes and just stopped in the test drive. Loved the car and sales team it was easy to purchase. The process was easy an First time at the Hendrick Merecedes and just stopped in the test drive. Loved the car and sales team it was easy to purchase. The process was easy and quick! More

Wonderful experience Itzik was attentive, informative and knew the product he represented very well; which made our experience enjoyable and well worth the 3 hour drive to Itzik was attentive, informative and knew the product he represented very well; which made our experience enjoyable and well worth the 3 hour drive to Charlotte to purchase an incredible vehicle. More

Shea is a wonderful Salesman to work with Working with Shea was an absolute delight; He's great with the customers and his passion is evident during the briefing about the car and the history Working with Shea was an absolute delight; He's great with the customers and his passion is evident during the briefing about the car and the history of Mercedes Benz. He's very attentive to your needs/choices, follows up to check if you are completely satisfied with the vehicle, dealership and his service. I'd highly recommend asking for Shea if you are shopping at the Independence Blvd Benz dealership. More

satisfied customer Satisfied Customer! Shea will work hard to see that the delivery goes smooth. The dealership has a large inventory. Dealer has a large service depa Satisfied Customer! Shea will work hard to see that the delivery goes smooth. The dealership has a large inventory. Dealer has a large service department. More

Ask for Shae I want to start off by saying I normally don't write reviews but recently I had the pleasure to work with Shae white at Hendrick Mercedes in Charlotte I want to start off by saying I normally don't write reviews but recently I had the pleasure to work with Shae white at Hendrick Mercedes in Charlotte. Shae did a fantastic job in making sure that we got exactly the car that we wanted. He went above and beyond all my expectations when it comes to a great car buying experience. He is honest, very knowledgeable, hard-working and will personally give you the best experience you will ever have. He has made me a customer for life with Mercedes and I highly recommend him for anyone who is in the market for a new Mercedes. I will definitely be buying another car with him in the future as he continues to impress me even after the sale. Thank you for all your hard work and efforts we love our Benz! More

great! the salesman that we worked with was very courteous and professional. there was never any misunderstanding. whatever he promised during the transactio the salesman that we worked with was very courteous and professional. there was never any misunderstanding. whatever he promised during the transaction we got. we never had to "hunt" him down for anything. he kept us informed as to when the car we wanted would arrive at dealership. he was a joy to work with. he personally delivered the car to us so we didn't have to make another trip. it was great to work with such a knowledgeable and nice professional. great experience. thanks!! More

Excellent Customer Service I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been very pleasant. My experience with Mercedes was and Itzik was wonderful. More

Amazing Customer Service We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations w We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations when it comes to customer service. They are professional, honest, and their follow up is amazing. We had the best car buying experience and would recommend them to our family and friends. More