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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
898 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

November 26, 2019

Wonderful service always welcoming with a friendly smile.. listens to every concern that I may have! Could not ask for any thing better! Thank you!s More

by frances.wall
Recommend Dealer
Yes
Employees Worked With
Tim..service manager (Charlotte ), Efrem Lambert
Nov 27, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Frances.wall, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We hope that you have a wonderful Thanksgiving!

November 18, 2019

Excellent Service I had my Mercedes S550 in service for work on the brakes and tires. Joey was especially helpful and accommodating as usual. The loaner was also nice. More

by ttcottingham3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Dagenhard, Brian Reynolds
Nov 21, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ttcottingham3, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

November 13, 2019

Quick in and out repair Jon Fortier always gets me in and out as quickly as possible, and because I use me Sprinter van for work, time is money. Kudos More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Fortier
Nov 18, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Leo, we appreciate you taking the time to leave us this feedback. I'll pass your feedback along to Jonathan and we hope that you have an amazing weekend!

November 13, 2019

All facets of Hendricks Mercedes Benz are totally profession O ver the past several years I have had excellent service from your service dept.and can compliment Michael Doerr. Also, I just changed my previous S More

by unitecco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Porta and Fred, Tyler Johnson
Nov 18, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Unitecco, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope that you have an awesome weekend!!!

November 05, 2019

I took my car in for service last week and worked with Joey Tillis—our Service Advisor. The servicing was quick, no issues and Joey was great as our Advisor. More

by Dsgaffney
Recommend Dealer
Yes
Employees Worked With
Joey Tillis—Service Advisor
Nov 12, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dsgaffney, thank you for your kind review; we are happy to pass along your comments to Joey and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope that you have an awesome week!

November 05, 2019

It was my first time visiting Hendricks Mercedes service Department and I must say that I was completely satisfied with the service, facility and staff. It will not be my last visit. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
David Vaughn
Nov 12, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Joseph, thanks for your praise and kind comments about our team. We appreciate you taking the time to leave us with feedback and we look forward to serving you in the future!

October 31, 2019

Mine and wife’s vehicle services Very welcoming Joey Tillis always with a smile, very nolegible with his work, always follows with a call to give us update ,always Excellent job More

by Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Tillis
Nov 04, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Benz, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! I'll pass your compliments along to Joey and we hope that you have an awesome week!

October 31, 2019

Excellent I took my car in for the B service. I made the appointment with the very friendly and knowledgeable service adviser Alex Roach. I was treated with re More

by Excellent
Recommend Dealer
Yes
Employees Worked With
Roach,Alex
Nov 04, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Excellent, thanks for your praise and kind comments about our team. I'll pass your compliments along to Alex! We hope you have an awesome week!

October 24, 2019

Car service Chris Biche is an excellent service advisor, I believe the entire team are as well, I only service my Mercedes at Hendrick dealership ever since I bou More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Oct 28, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. I'll pass your compliments along to Chris and I hope that you have an amazing weekend!

October 16, 2019

Exceptional Quality Service I took my car for the 30,000 mile service. Thanks to Mr. David Vaughn, I was given an exceptional quality service. The quality of services I have give More

by Sheri Bonakdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. ., Tyler Johnson
Oct 22, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sheri Bonakdar, thanks for your praise and kind comments about our team! We appreciate the time that you took to leave us with feedback! We look forward to serving you in the future!

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