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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
898 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

January 29, 2020

Top notch dealership with professional service personal. Never had a problem at Hendrick Motors Charlotte. I was impressed with everyone's positive attitudes. Will be back. More

by upmanopusx
Recommend Dealer
Yes
Employees Worked With
Mike Duerr
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Upmanopusx, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Thank you for taking the time to let us know how we did!

January 28, 2020

Service was really professional and gave me a great experience like always. I would recommend this dealership to anyone. Love the friendly and professional environment. More

by Endrablack
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Endrablack, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave us with feedback!!!

January 28, 2020

I continue to take my 2013 to Hendrick for all of my service needs. From Tim Calo, to Joey and David and the people who greet me when I pull in, is the reason I continue to go More

by Nbeyes
Recommend Dealer
Yes
Employees Worked With
Tim Calo, Joey and David in Service
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nbeyes, thank you for sharing your positive experience! We'll pass your compliments along to Tim, Joey and David. We hope you have a wonderful weekend!

January 24, 2020

My experience was excellent. Very satisfied. The service is prompt and the service rep is friendly. I have no complaints about the service department and my service rep, Alex Roach. He treats me More

by afryer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Roach
Jan 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Afryer, thank you for your kind review; we are happy to pass along your comments to Alex and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope that you have an awesome week and we look forward to serving you again in the future!

January 18, 2020

Great always The service s all great, from calling in to make appointments to leaving with problems handled. We have been customers for more than 25 plus years. More

by cmgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Onthank
Jan 23, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cmgarner, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We appreciate you taking the time to leave us with your feedback and our loyalty! We look forward to serving you again soon!

December 30, 2019

Outstanding service and excellent staffWas greeted in a Outstanding service and excellent staff Was greeted in a manner where no pressure was initiated Very professional and considerate throughout sales p More

by rodney
Recommend Dealer
Yes
Employees Worked With
Kim Pereira
Jan 08, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rodney, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave us with this awesome feedback!

December 30, 2019

Excellent place to buy a car, very friendly staff that cares about what you want. Great facility, it has everything you need and more. I will always go back to buy a car there because they are honest and More

by christopher231775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Coble 5 stars , . ., Tyler Johnson
Jan 08, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Christopher231775, thank you for your kind words and this wonderful review! We appreciate you taking the time to leave us with feedback!

December 17, 2019

Amazing This dealership staff, product and facility just keep raising the standards bar, I look forward to our next experience, I would recommend these ladies More

by rklittlejohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Foiter
Jan 08, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rklittlejohn, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Thank you for taking the time to leave us with this awesome feedback!!!

December 11, 2019

David Was very thorough, kind, and professional. Work was completed in a timely manner and as requested. He provided quality service. The consistent relationship with high caliber service personnel is More

by Larkascending
Recommend Dealer
Yes
Employees Worked With
David Vaughn
Jan 08, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Larkascending, we are very happy to have provided you with such a positive experience! Thank you for this awesome feedback!

December 09, 2019

Fantastic service! Definitely go see Alex Roach for your service needs. I went in recently with some odd issues going on with my car. Alex was able to identify each pr More

by nckern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Roach
Jan 08, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nckern, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! I'll pass your compliments along to Alex and we hope you have a wonderful New Year!!!

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