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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
898 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

July 25, 2020

Always a great service at Hendrick! I always feel taken care of at Hendrick. I recently had a fairly decent fix, $1400, and the problem was identified and fixed immediately. My car was More

by nckern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Roach
Jul 27, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nckern, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. Thank you for taking the time to let us know how we did!

July 11, 2020

Great smooth purchase Elkin Franco, at Hendrick Auto in Charlotte, was a true professional. He gave me an honest and competitive quote right off the start and didn't play a More

by mb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
July 09, 2020

Good dealership. Bought my last 4 Mercedes here even though I have a dealer closer to me. Put this dealer on your list when shopping around. More

by Joelr56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 10, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Joelr56, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Have an awesome weekend!

May 10, 2022 -

Joelr56 responded

Just purchased another new Mercedes from Hendrick. Have used this dealership for years. If you go some where else you might pay too much. See Cassidy Maxwell in sales. She got me what I wanted (5/10/2022) during this time frame when no one else had cars.

June 25, 2020

Required "B" service Clean, expedient, knowledgeable.....On time and used Express service and Waite for auto. Took less than 3 hours, excellent...Need to get another appoi More

by calmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Tillis
Jun 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Calmark, we are very happy to have provided you with such a positive experience! Thank you for taking the time out of your day to leave us with this awesome feedback!

June 16, 2020

Best service ever !! I couldn’t be more pleased with my recent service on my cl600. Alex Roach attentions to the problems with my car and going the extra mile to help was a pleasurable experience. Thanks. More

by Tomg
Recommend Dealer
Yes
Employees Worked With
Alex Roach and service mgr Alexander
Jun 25, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tomg, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We'll pass your compliments along to Alex and we look forward to serving you again!

June 11, 2020

David King and team at Mercedes Benz of Charlotte were awesome to work with. David was very knowledgeable and patient as my husband and I were making up our minds on which vehicle to purchase. He went ou More

by edwardstrong19
Recommend Dealer
Yes
Employees Worked With
David King
Jun 13, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Edward Strong, your wonderful feedback and rating mean a lot to us. We'll pass your compliments along to David and we'll look forward to serving you again!

June 10, 2020

Our buying experience at Hendrick was exceptional. Our sales rep, Chris Kriak was very knowledable, friendly and answered all our questions during our time with him. He even gave us a complete tour of the More

by Andy B
Recommend Dealer
Yes
Employees Worked With
Chris Kriak
Jun 11, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Andy B, thank you for your kind review; we are happy to pass along your comments to Chris and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We will look forward to serving you again in the future!

June 03, 2020

Service!! Great Service..... Jon did an outstanding Job!!! and the Rest of the Team that dealt with great too.. I could not be more pleased with the overall More

by susan.maurek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Fortier
Jun 05, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Susan.maurek, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. Thank you for this awesome feedback! We look forward to serving you again!

June 02, 2020

Great service couldn’t be better answered all my questions as well as getting me up to speed with technology on most of the cars More

by freddy2cool
Recommend Dealer
Yes
Employees Worked With
Laith Qomaq
Jun 05, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Freddy2cool, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We appreciate you taking the time to leave us with feedback!

May 22, 2020

Great overall experience in buying our first new Mercedes GLB . Hunter McCreery was awesome to work with and knew everything about the advanced technology of our new GLB ! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Hunter McCreery
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