Hendrick Motors of Charlotte - Mercedes-Benz

As a woman having my car serviced has always made me feel skeptical in the past. Ever since I have had Eddie service my car, I know I am in good hands. I was referred to him by a friend for another opinion skeptical in the past. Ever since I have had Eddie service my car, I know I am in good hands. I was referred to him by a friend for another opinion. He explained to me what I needed without being condescending. He explained to me what I did not need that another tech had told me at another dealership. My car is now running the best it has ever been since working with Eddie. I will definitely send people his way. He’s the best! More

Servicing my Mercedes here is always a good experience, and I feel like I get treated very well! Tristan from the service side did very well in making sure I had a good time at the store today! and I feel like I get treated very well! Tristan from the service side did very well in making sure I had a good time at the store today! More

Miss Cook’s friendly demeanor and knowledge of the dealership layout made the whole process easy and stress-free. She knew exactly who to connect me with, ensuring a smooth transition to the next step dealership layout made the whole process easy and stress-free. She knew exactly who to connect me with, ensuring a smooth transition to the next step of my visit. More

Super excellent service and Jake is very friendly and efficient and always helpful and accommodating. efficient and always helpful and accommodating. More

I just purchased my second vehicle from Cassidy Maxwell. She made the whole process very easy. She is very knowledgeable and is such a pleasure to work with. I highly recommend Cassidy for any and all of y She made the whole process very easy. She is very knowledgeable and is such a pleasure to work with. I highly recommend Cassidy for any and all of your vehicle purchasing needs. More

I came in after parts had closed to have my key battery changed, and Kylie told me they were closed but went back and got a battery for me and changed it out. She also grabbed an extra battery for my spare changed, and Kylie told me they were closed but went back and got a battery for me and changed it out. She also grabbed an extra battery for my spare key at home. Her dedication and exceptional service truly impressed me. Kylie went above and beyond to ensure I was taken care of. Top-notch customer service More

I would like to thank you so much for your help, Kylie! Your support means a lot to me! She helped me with going over my car and setting up my Mercedes app. Her assistance made everything so much easier Your support means a lot to me! She helped me with going over my car and setting up my Mercedes app. Her assistance made everything so much easier, and I truly appreciate her expertise, patience, and willingness to ensure everything was perfect and stress-free. Thank you again, Kylie! More

This dealership has been so good to our family. We get all of our vehicles serviced here. Our service advisor keeps us informed of the status and had been kind enough to offer us a loaner vehicle. We get all of our vehicles serviced here. Our service advisor keeps us informed of the status and had been kind enough to offer us a loaner vehicle. More

What an amazing experience I had today with Nate. Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured o Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured out options on how to save me money. Great dealership! More

Nate was awesome. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. More