Back

Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
898 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

Directions

By Type

Showing 898 reviews

December 28, 2020

Alan Schockett was easy to deal with and had great service. I’m typing more pointless words to meet the twenty five word minimum to leave a review. More

by Joew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schockett
Jan 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Joew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy to pass your compliments along to Alan and we look forward to serving you again in the future!

December 28, 2020

Thank you Alan Schockett & Hendrick Motors of Charlotte-Mercedes for the World Class Service and White Glove Home Delivery of our new 2021 AMG GLE 53. We couldn't have made this 2021 AMG GLE 53 More

by rmazza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schockett
Jan 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rmazza, thank you for your kind review; we are happy to pass along your comments to Alan and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2020

Ask for Michael Ortega! Awesome Rep! Will have you feeling great about your service! Keeps me informed and very understanding to working moms! Overall ask for Michael. More

by M.d.robinson2101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
Jan 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

M.d.robinson2101, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. We're so excited to pass your compliments along to Michael! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 28, 2020

Alan Schockett was a pleasure to deal with. He is extremely knowledgeable and made the entire leasing process a breeze. He found the exact car I was looking at another dealer and had it transferred. More

by DavidM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schockett
Jan 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Davidm, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

December 25, 2020

A service was done in a short of time, Michael was A service was done in a short of time, Michael was friendly and courteous. The facility and waiting area are clean and comfortable and the snacks an More

by Martinperkins71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
Dec 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Martinperkins71, thank you for your kind review; we are happy to pass along your comments to Michael and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 18, 2020

I am very happy with the service at the dealer; Elkin Franco is very good he helps me before and after I get my van. I am very happy with his services. Good job Elkin More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
Dec 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Claudia, thank you for your kind review; we are happy to pass along your comments to Elkin and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope you have a great day!

December 14, 2020

I brought in my 2015 RV that sits on a 2014 sprinter chassis for service. As always Jonathan treated me as if I was the only customer in the business. I have never had a negative experience with this de More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 21, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Bobby, we are very happy to have provided you with such a positive experience! We're looking forward to passing your feedback along to Jonathan and we are always more than happy to assist you if anything else comes up. Take care!

November 22, 2020

Zane Burchfield provided superb and seamless service that took care of all of my needs! Got me in and out quickly to get me on my way back to Colorado in my awesome E550. The E550 was just as described and More

by H. Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Burchfield, Michael Fargas
Nov 30, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

H. Andrew, thank you for your kind review; we are happy to pass along your comments to Zane and the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2020

We worked with Wale,, Hendrick motors, on Halloween day. I have always felt the team at Hendrick Mercedes is very friendly and upbeat. This visit made me want to join their team. Some were dressed in costu More

by Birdystump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Dagenhard
Nov 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you for taking the time to share your recent visit details with us. We are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear that Fred and Wale delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 17, 2020

Our company needed a Sprinter for our business and we were able to work with Elkin Franko. Elkin was very knowledgable, very efficient and extremely professional, we could not have been more pleased, we More

by Mercedes Sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
Nov 28, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mercedes Sprinter, we're happy you Elkin and found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We're looking forward to your next visit with us!

...
49
...