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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
909 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 909 reviews
February 09, 2021
I was in the market for a pre-owned Mercedes and Rebecca Laughter was so helpful!! Very knowledgeable and professional, it was a great experience! Responsiveness and availability were also huge pluses :) Laughter was so helpful!! Very knowledgeable and professional, it was a great experience! Responsiveness and availability were also huge pluses :) More
by lydiamae80
Employees Worked With
Rebecca Laughter
February 06, 2021
PEOPLE AND SERVICE WERE GREAT!!! DEALERSHIP HAS EVERYTHING NEEDED FOR PEOPLE WAITING ON AUTO TO BE SERVICED AND IS KEPT SUPER CLEAN!!! ALL STAY HEALTHY. EVERYTHING NEEDED FOR PEOPLE WAITING ON AUTO TO BE SERVICED AND IS KEPT SUPER CLEAN!!! ALL STAY HEALTHY. More
by JCOHEN95
Employees Worked With
. .
February 06, 2021
This was my easiest car purchase ever! Salesman was wonderful, sales manager was very accommodating, and the price negotiating was smooth and easy. I walked away with a great deal and recommend this de wonderful, sales manager was very accommodating, and the price negotiating was smooth and easy. I walked away with a great deal and recommend this dealership. More
by l_oakland
Employees Worked With
Wale
February 04, 2021
Great customer service! Beautiful dealership also! Rebecca was awesome and got me in last minute for an emergency tire fix and found something with my engine and fixed that ASAP too! Rebecca was awesome and got me in last minute for an emergency tire fix and found something with my engine and fixed that ASAP too! More
by Smithbrittani91
Employees Worked With
Rebecca Naolu
February 01, 2021
Very professional,thorough and patient.All staff were on top of their areas and finding the vehicle was quick. The facility is state of the art. top of their areas and finding the vehicle was quick. The facility is state of the art. More
by mboraski
Employees Worked With
Alan Schockett Excellent 5 star
January 30, 2021
Exceptional service dept., better even than Fletcher Jones. Michael Ortega is top-notch...👍🏻👍🏻 There is nothing more important in building client loyalty than honest, fair, GIT ‘ER DONE results! Jones. Michael Ortega is top-notch...👍🏻👍🏻 There is nothing more important in building client loyalty than honest, fair, GIT ‘ER DONE results! More
by Hootie
Employees Worked With
Michael Ortega
January 26, 2021
the very best dealer in all of Charlotte North Carolina. very friendly and were very responsive to all of our needs. enjoyed working with them to have an awesome driving experience Carolina. very friendly and were very responsive to all of our needs. enjoyed working with them to have an awesome driving experience More
by erusgo
Employees Worked With
. .
January 18, 2021
You can not find a better service advisor than Chris Biche; he is knowledgeable, professional, and kind. He always takes time to explain the service and answer any questions. Biche; he is knowledgeable, professional, and kind. He always takes time to explain the service and answer any questions. More
by cp1
Employees Worked With
Chris Biche
January 10, 2021
This Dealership is awesome.starting from service advisors to service manager tim.my service advisor is the best johnathan.I highly recommend this dealership to everyone looking for a car or service of your M to service manager tim.my service advisor is the best johnathan.I highly recommend this dealership to everyone looking for a car or service of your Mercedes Benz. More
by Kenneth waters
Employees Worked With
Johnathan. Parts manager, . ., Tatum Macomson, Fred Dagenhard, Tyler Johnson
