Hendrick Motors of Charlotte - Mercedes-Benz

PEOPLE AND SERVICE WERE GREAT!!! DEALERSHIP HAS EVERYTHING NEEDED FOR PEOPLE WAITING ON AUTO TO BE SERVICED AND IS KEPT SUPER CLEAN!!! ALL STAY HEALTHY. EVERYTHING NEEDED FOR PEOPLE WAITING ON AUTO TO BE SERVICED AND IS KEPT SUPER CLEAN!!! ALL STAY HEALTHY. More

This was my easiest car purchase ever! Salesman was wonderful, sales manager was very accommodating, and the price negotiating was smooth and easy. I walked away with a great deal and recommend this de wonderful, sales manager was very accommodating, and the price negotiating was smooth and easy. I walked away with a great deal and recommend this dealership. More

Great customer service! Beautiful dealership also! Rebecca was awesome and got me in last minute for an emergency tire fix and found something with my engine and fixed that ASAP too! Rebecca was awesome and got me in last minute for an emergency tire fix and found something with my engine and fixed that ASAP too! More

Very professional,thorough and patient.All staff were on top of their areas and finding the vehicle was quick. The facility is state of the art. top of their areas and finding the vehicle was quick. The facility is state of the art. More

Exceptional service dept., better even than Fletcher Jones. Michael Ortega is top-notch...👍🏻👍🏻 There is nothing more important in building client loyalty than honest, fair, GIT ‘ER DONE results! Jones. Michael Ortega is top-notch...👍🏻👍🏻 There is nothing more important in building client loyalty than honest, fair, GIT ‘ER DONE results! More

the very best dealer in all of Charlotte North Carolina. very friendly and were very responsive to all of our needs. enjoyed working with them to have an awesome driving experience Carolina. very friendly and were very responsive to all of our needs. enjoyed working with them to have an awesome driving experience More

Fast, reliable service every time. They always get me in and out quickly so I can get back on the road. Thank you! Keep up the good work. and out quickly so I can get back on the road. Thank you! Keep up the good work. More

You can not find a better service advisor than Chris Biche; he is knowledgeable, professional, and kind. He always takes time to explain the service and answer any questions. Biche; he is knowledgeable, professional, and kind. He always takes time to explain the service and answer any questions. More

This Dealership is awesome.starting from service advisors to service manager tim.my service advisor is the best johnathan.I highly recommend this dealership to everyone looking for a car or service of your M to service manager tim.my service advisor is the best johnathan.I highly recommend this dealership to everyone looking for a car or service of your Mercedes Benz. More

Contacted them through website and got immediate response from sales team and did entire deal through email. Highly responsive and great to work with. Had car delived to my house (over 100 miles from deale from sales team and did entire deal through email. Highly responsive and great to work with. Had car delived to my house (over 100 miles from dealership) with 24 hours of starting talks. I had spent previous week trying to deal with Carvana and Echopark with terrible results due to s**t customer service. I would glady do business with Hendricks again More