Hendrick Motors of Charlotte - Mercedes-Benz

Great facility. Bought MB GLS from here and Alan schockett made the process smooth and easy. Alan Helped to search the vehicle with my requirements schockett made the process smooth and easy. Alan Helped to search the vehicle with my requirements More

Alan Schockett is an excellent salesman and hands down the most knowledgeable Mercedes guy I've ever met. I really like my new GLA. The whole dealership is very clean and friendly. the most knowledgeable Mercedes guy I've ever met. I really like my new GLA. The whole dealership is very clean and friendly. More

Service was beyond expectation! Elkin and Michael Fargas were awesome and made the buying process quick and easy. I would 100% recommend Hendrick Mercedes to friends and family. were awesome and made the buying process quick and easy. I would 100% recommend Hendrick Mercedes to friends and family. More

As always, Chris and crew get my van in and out as quickly as possible and without compromising quality. Always a pleasant experience. Keep up the good work. quickly as possible and without compromising quality. Always a pleasant experience. Keep up the good work. More

Had a great experience getting my new car through Chris Buzan. He made it very easy, and I never even had to step foot in the dealership. Buzan. He made it very easy, and I never even had to step foot in the dealership. More

Scott Miller did a phenomenal job. I never felt pressured and I told him what we needed and he made it happen then went way out of his way to drop our car off and sign papers... he even helped me hook my pho and I told him what we needed and he made it happen then went way out of his way to drop our car off and sign papers... he even helped me hook my phone up to the car. Hendrick is a great company with excellent customer service and that’s not easy to find these days! More

Too long a story to tell but the service department went way above what I expected in order to solve the problem I had with a car not even purchased from Hendrick Motors Mercedes. Fantastic experience! way above what I expected in order to solve the problem I had with a car not even purchased from Hendrick Motors Mercedes. Fantastic experience! More

I had wonderful experience with Sean B. at Hendricks. I came in to buy a particular car on the lot but by speaking with Sean and driving a few cars I was offered a deal I could not refuse. The customer se came in to buy a particular car on the lot but by speaking with Sean and driving a few cars I was offered a deal I could not refuse. The customer service is excellent. Sean was very professional and personable. He answered all the questions I had with regarding the new features without hesitation. More

I have always had very good experiences at Hendrick Mercedes in Charlotte NC! Chris Biche is my service advisor and has always been very thorough and professional with me. The staff is genuinely nice a Mercedes in Charlotte NC! Chris Biche is my service advisor and has always been very thorough and professional with me. The staff is genuinely nice and helpful; I feel very fortunate to work with everyone there. More

Absolutely exceptional service in both the maintenance and parts department. The Service Advisors were like family. Being a licensed Aircraft Maintenance Inspector I’m very particular as one can understa and parts department. The Service Advisors were like family. Being a licensed Aircraft Maintenance Inspector I’m very particular as one can understand. So accolades to every employee as you all certainly deserve it. Thank you all so much. More