Hendrick Motors of Charlotte - Mercedes-Benz

Came in looking to trade up. The girl at the front desk, Kylie, was super sweet. She listened and directed me to the right person. Kylie, was super sweet. She listened and directed me to the right person. More

I would like to submit a 10 Stars for Steve Bixler the gentleman who dropped me off to my home and then delivered my car! What a nice man! And what a super grand surprise receiving my car at home! Than gentleman who dropped me off to my home and then delivered my car! What a nice man! And what a super grand surprise receiving my car at home! Thank you Hendrick MB and Thank you Steve! Also a HUGE Thank you to Rebecca Haolu who stuck by me and got my car finished with perfect timing! She is a super representative of a great brand! Thank you Rebecca and Steve! More

My husband and I bought a car and had an amazing experience! Kylie was the one who encouraged us to come to the location and we definitely were not disappointed. She provided amazing service with co experience! Kylie was the one who encouraged us to come to the location and we definitely were not disappointed. She provided amazing service with connecting us to a great salesperson and making sure we had snacks and water. The team brought over a car for us from a different location and definitely went above and beyond to make sure we had a wonderful experience. I would absolutely recommend Kylie and the rest of the team if you’re in the market for a car! More

Kylie was able to get everything handled for me! She was very friendly and helpful. Kylie took the time to answer all my questions and make sure everything was set up. Very welcoming dealership! Thanks for very friendly and helpful. Kylie took the time to answer all my questions and make sure everything was set up. Very welcoming dealership! Thanks for all the help. More

Ricky did a great, courteous job helping get the things done to my older Mercedes GLK350. Very honest, like everyone I have dealt with there. done to my older Mercedes GLK350. Very honest, like everyone I have dealt with there. More

Wow, Scott Miller and the folks at Hendrick Mercedes set the bar for buying experience. I will give them my business again. They made it easy. I never had to leave the house!! the bar for buying experience. I will give them my business again. They made it easy. I never had to leave the house!! More

I had heard years ago that you could take your car there in perfect shape and come out with your car trashed. I had just gone there for a quick, xx the fluids & came out 2 hrs later being told I had oil le in perfect shape and come out with your car trashed. I had just gone there for a quick, xx the fluids & came out 2 hrs later being told I had oil leaks all over, never have seen it drop of oil before & w/200 miles on my last chg saying I need another one. DON'T GO THERE More

make an agreement to purchase a car and then the salesman Elkin said he is going to sell it to somebody else that was in a few minutes different without telling me why I asked for his manager his n salesman Elkin said he is going to sell it to somebody else that was in a few minutes different without telling me why I asked for his manager his name is Noah he have an attitude I will never buy from them anymore More

My advisor RickyW. did an amazing job once again. His skill level and professionalism is outstanding. He continues to make customers feel as if they are his only customer. skill level and professionalism is outstanding. He continues to make customers feel as if they are his only customer. More

Had the pleasure of working with Alan Schockett. Not only was he very easy to work with, he is also very knowledgeable about the cars he is selling. You can't go wrong working with Alan! was he very easy to work with, he is also very knowledgeable about the cars he is selling. You can't go wrong working with Alan! More