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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
898 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

October 28, 2021

Thank you Ryan Smith for the excellent customer service and support of buying my new car! You were very thoughtful and respectful and answered all of my questions no matter the time of day! I will highly r More

by cindy.hope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Oct 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cindy.hope, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2021

Ryan smith with absolutely amazing, and helped me find my amazing car! He was so nice and supportive of my decision with the car I picked. It’s good to know I can come to him with help at anytime. Thank you More

by koneil4267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Oct 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Koneil4267, thanks for your praise and kind comments about our team. We're so excited to pass your compliments along to Ryan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2021

Ryan smith helped me find the car I really loved and, was there for me throughout the whole thing, he showed me the features the car had and all the nice things inside. He was super helpful and supportive an More

by Cindy Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Oct 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cindy Phillips, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 27, 2021

Ryan Smith helped me recently buy my new car. I love the car this is my 2nd Mercedes and it’s great. When I got there ryan walked out to ask me if I needed any help and from there he helped me buy my car. H More

by Stacy Oneil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Oct 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Stacy Oneil, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 26, 2021

Hendrick motors is a great place to find a car if you’re looking for one! Ryan smith helped me find my car and he was awesome! I recommend him if you’re looking to buy a car, he’s super nice and helpful More

by Kaytlyn O’Neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Oct 27, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kaytlyn O’neil, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 26, 2021

Ryan smith was an awesome salesman and helped my girlfriend find her car she really wanted. He was super nice and found her a car that suited her best! Hendrick motors thank you for all of your help More

by Gary roman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Oct 27, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Gary Roman, we are very happy to have provided you with such a positive experience! We're excited to pass your compliments along to Ryan! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

I had very good customer experience at Hendrick Motors of Charlotte. My advisor Michael was super helpful and professional. He took care of my car’s needs quickly and efficiently. He explained every detail a More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Tatum Macomson
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Amy, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2021

Excellent experience from the moment that I visited the dealer to the last minutes of my purchase. More

by dm_rguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Miller
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dm_rguez, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 17, 2021

Went to Hendrick Motors of Charlotte-Mercedes-Benz on Saturday 10-15-21 in need of a new car quick. I had the best Salesmen Wale Shoetan, he got me the car I was looking for and he took get care of me. W More

by srb1359
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan and Kylie Cook, . .
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Srb1359, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

October 17, 2021

I called to make appointment and it was very easy to do, Chris Biche was my service advisor. I told him my problem I had with the car, He make things easy for my repairs as to what matter, and when he said More

by lesco47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lesco47, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

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