Hendrick Motors of Charlotte - Mercedes-Benz

Thanks to Ryan Smith for helping me with absolutely everything from start to finish. Couldn’t be more pleased with my visit. Bless you all! everything from start to finish. Couldn’t be more pleased with my visit. Bless you all! More

AWESOME AWESOME DEALERSHIP. Ryan Smith is the best salesman I have ever worked with. Very very professional and honest. Explains everything very smooth and doesn’t make you feel pressured into buying salesman I have ever worked with. Very very professional and honest. Explains everything very smooth and doesn’t make you feel pressured into buying a car. I HIGHLY recommend him and this dealership! More

Ryan Smith was an absolute pleasure to work with, from the time I walked in the door, to shaking his hand as I drove away in my new car. Throughout the entire process Ryan was very personable, professiona the time I walked in the door, to shaking his hand as I drove away in my new car. Throughout the entire process Ryan was very personable, professional and most importantly, I never felt pressured. Ryan takes his customers interests to heart and delivers an all around wonderful car buying experience. 10/10 I recommend this guy! Employee of the month! More

Took car in for service, was completed quickly and efficently. Car was thoroughly cleaned and detailed. Looked brand new. Very pleased with such courteous service. efficently. Car was thoroughly cleaned and detailed. Looked brand new. Very pleased with such courteous service. More

Very nice courteous and helpful I arrived every one Very nice courteous and helpful I arrived every one wished me good morning Had no problem with process Very nice courteous and helpful I arrived every one wished me good morning Had no problem with process More

I had to have my car towed in. Anytime you have a broken down far, is the worst. This dealership paid for an Uber so that I could shop and have lunch while the repairs were being made. What a nice touch!! down far, is the worst. This dealership paid for an Uber so that I could shop and have lunch while the repairs were being made. What a nice touch!! More

Working with Michael Duerr is the epitome of customer service. He demonstrates client awareness and impact, makes sound judgment, communicates efficiently and with transparency, and represents the bran service. He demonstrates client awareness and impact, makes sound judgment, communicates efficiently and with transparency, and represents the brand well. More

Wonderful service experience. Very friendly staff. Great amenities. Feels like home away from home! This will be my go -to service center amenities. Feels like home away from home! This will be my go -to service center More

Welcoming environment; helpful, professional, knowledgeable staff; prompt efficient service; pleasant, clean waiting area and restroom; nutritious, well-stocked snack bar. knowledgeable staff; prompt efficient service; pleasant, clean waiting area and restroom; nutritious, well-stocked snack bar. More

Scott Miller goes above and beyond for his people! I follow Scott wherever he goes. I’m in Texas and just bought another car from Scott !! follow Scott wherever he goes. I’m in Texas and just bought another car from Scott !! More