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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
866 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 866 reviews

February 27, 2024

I brought my van in for service while traveling. I did not have an appointment. But John D'Errico in the service department was able to get me in. The van was repaired the same day and I was back on More

by Dexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D'Errico
Feb 29, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dexter, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We can't wait to see you again, have a great day.

February 21, 2024

Miss Cook at Hendrick Mercedes efficiently guided me through the Bluetooth setup for my Mercedes. Her technical expertise and calm demeanor made the process straightforward. I appreciate her assistance More

by Page
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Feb 24, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Page, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 30, 2024

What a fantastic dealership! David is super knowledgeable and made the car shopping experience real fun and professional More

by Tkeopple726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Artieri
Feb 01, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tkeopple726, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

I recently had the pleasure of interacting with Kylie, the Front Desk Associate, during my visit to Mercedes. She went above and beyond to assist me with connecting Bluetooth in my car and patiently answe More

by James
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Feb 01, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2024

This dealership is great. Pierce Tinney did a great job taking care of me and getting me into the right car. More

by piercetinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce Tinney
Jan 30, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Piercetinney, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 26, 2024

Excellent dealer! ! Did everything they said they were going to do. Jason and Jared are absolutely amazing and this has been the best vehicle purchasing experience I ha More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wiggs
Feb 01, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ryan, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

January 22, 2024

I want to express my gratitude to Jason Wiggs for his excellent service. His expertise and friendly attitude made the car-buying process easy and enjoyable. Highly recommended! More

by Ahmed Al-Mansoori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wiggs
Jan 25, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ahmed Al-mansoori, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

I’ve bought 4 cars from this dealership and have always really enjoyed the service and environment. Stacy over the loaners is great and so is my service advisor, Jonathan Toth. Cam Porta has to be the best More

by Smiles MikeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Porta, Jonathan Toth, . ., JIm Wetzel, Tyler Johnson
Jan 10, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Smiles Mikeb, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2024

Nate was simply amazing. Made my year. Thank you team Hendrick Motors of Charlotte for your amazing service. More

by Cltsteph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jan 10, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Getting advice from Jason Wiggs was like talking to a friendly car advisor. He's knowledgeable and really cares about making customers happy. Choose Jason Wiggs for friendly advice on getting a car. More

by Seun M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wiggs
Jan 01, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Seun M, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thanks again for the recommendation, and have an amazing day!

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