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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
898 Reviews
Call Dealership (844) 505-0062
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5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

January 02, 2025

Excellent service. All work done well. My service manager,Cliff, kept me informed of what was done and suggested what needed done in future. I’m very impressed with the More

by jobriencrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. .
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Jan 03, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jobriencrna, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

December 30, 2024

Cliff was amazing helping with a service request. Great experience and recommend working with him anytime you can. More

by jennyloden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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Jan 01, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi, we sincerely appreciate you taking the time to leave us this rating! Take care!

December 04, 2024

Went out of their way to get me a car! ! Jacob was awesome. Staff was great! More

by kenvian Helton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 08, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kenvian Helton, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 02, 2024

Jonathan was very helpful and kept me updated throughout the process. He informed of the procedure I had to take if I had to come back. More

by 06.dollop-firs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
. .
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Dec 08, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

06.dollop-firs, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

November 25, 2024

Miguel was awesome. Very kind person. I would recommend him everytime. Thanks again and it was great meeting you More

by gtomaninnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 27, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Gtomaninnc, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

November 22, 2024

Carly was great, timely, pleasant, and waited longer than I thought it would be but I was OK More

by pdquacken90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly
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Nov 27, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pdquacken90, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

November 20, 2024

Very professional and friendly. Thank you for offering everything we needed to get our work done! More

by lucian5234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
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Nov 22, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lucian5234, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 14, 2024

Cliff was excellent. He kept me updated with everything going on and the techs did a great job working on my car. Definitely recommend Cliff!! More

by Jalen L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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Nov 17, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jalen L, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2024

Cliff was excellent, very quick and professional. My wait time was minimal and the communication was great. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
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Nov 17, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mike, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

November 11, 2024

Savannah my advisor is the best! She was so helpful finding the replacement tire that I needed. She found what I wanted at the best price. Much better than Costco or other small plac More

by adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Kummelmann
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Nov 13, 2024 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Adriana, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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