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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

November 27, 2021

I cannot express how pleased I am with Hendrick Motors of Charlotte Mercedes-Benz. Our salesperson, Ryan Smith was beyond exceptional! He was so helpful and accomodating. We had been looking for a car for mo More

by Sarahd123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Nov 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Sarahd123, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

November 24, 2021

My wife an I had the pleasure in working with "Sean". Sean listened to our needs and found us a car that was beyond our expectations. No pressure, chill and professional. Also, "Eric" in financing made t More

by FATTY 02'
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner
Nov 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Fatty 02', thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 23, 2021

The reception and the service were excellent. I specially admire the way technician was quick to respond and also the video he sent to me regarding the maintenance that was done in my car. Thank you. More

by Emeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong, Lee
Nov 25, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Emeline, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

November 20, 2021

Did not end up buying a car because of the inventory at the moment but Ryan Smith was beyond exceptional! Took his time and showed and explained everything I had to ask with a smile on his face! Thank you More

by Hope.harrell09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Nov 23, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Hope.harrell09, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 16, 2021

Go see Timothy smith- just a fantastic hard working individual , you won’t be disappointed . More

by Jordanelliott060591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jordanelliott060591, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 16, 2021

Ryan smith did an outstanding job at selling me my new Mercedes, it’s beautiful and he was so nice and professional. Thank you ryan and Hendrick motors! More

by koneil4267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Koneil4267, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

Ryan smith helped me find the car I really liked and helped me with the whole thing, He was super helpful and supportive and was the nicest dealer I’ve ever had. He’s super understanding and the best More

by kaytlynoneil11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kaytlynoneil11, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Ryan smith did an amazing job helping me find the car I’ve always wanted. He was so professional and super sweet! Thank you so much for your help and kindness! More

by Kaytlyn O’Neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kaytlyn O’neil, thank you for sharing your positive experience! We're glad to hear we delivered such a great time with Ryan. If there's anything further we can do for you, we are happy to help!

November 16, 2021

Thank you ryan smith for helping me find my new car and giving great customer service, I recommend this dealer to someone who needs help with their new car! More

by Cindy Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cindy Phillips, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2021

This is the best dealership and the people are very nice! Ryan smith helped me find my car and he was super nice and knew what he was doing!! He’s awesome! More

by groman1325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Nov 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Groman1325, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

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