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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

December 19, 2021

Exceptional service and Chong took care of my needs in a timely manner even when they were at their busiest time More

by mobley01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
Dec 20, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mobley01, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 15, 2021

What a wonder experience the dealership. Ryan Smith took care of me and my family. This is my first time in a Mercedes Benz dealership and it was awesome. I sold on the vehicle and will be back to get me on More

by Maurice Baines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mo, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

This dealership is very complementary great service. They kept me in the look the entire time. Chris Buzen helped me through the entire process while I was looking for a car. More

by Nabayant Wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzen
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nabayant Wagner, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nabayant Wagner, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

Excellent Service from Ryan Smith . I have a GL 300. No pressure to buy Just relaxed service calls. Check ins by Tyam each day to see what I need. I really appreciate Hendrick and Ryan Smith. It was a More

by Monroe education
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Monroe Education, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 08, 2021

Hi Mr. Hendrick, pleas note that I really like Mercedes. Next I purchased a GL 300 2018 black on black from Ryan Smith. He was extremely professional. Tyan respected my time. He was aytentive to my inter More

by Monroe education
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Monroe Education, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Monroe Education, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

December 02, 2021

Chris Buzan was welcoming, courteous, and quite helpful in answering my questions. I made a purchase. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Dec 02, 2021 -

David responded

Chris Buzan was welcoming, courteous, and quite helpful in answering my questions. I made a purchase. All individuals with whom I interacted were quite courteous and knowledgeable. I love my 350 GLE! D Sanders

Dec 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

David, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2021

Upon my arrival I was met by Chris Biche who exceeded my expectations for service. He listened to what I was specifically requesting on how I wanted my vehicle serviced. He kept me informed of the process o More

by Pjz62
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Dec 02, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pjz62, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 29, 2021

It was such a great experience and I love my car! Our salesperson, Chris Buzan was incredibly helpful during the entire process of purchasing our GLE 350. We were dreading the whole car shopping ordeal b More

by Ldipascal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Nov 30, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ldipascal, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 27, 2021

Thank you so much Hendrick Motors of Charlotte for my 2022 GLC. Also thank you Ryan Smith for being the absolute best salesman I have ever been with! Very nice and patient with me and my husband and got More

by doris.tuc15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Nov 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Doris.tuc15, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

November 27, 2021

Ryan Smith thank you for taking care of me and my wife on finding her dream car! it was an absolute pleasure to work with you . Thank you for everything! Enjoy the holidays! More

by Richardcarden50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Nov 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Richardcarden50, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

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