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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

June 09, 2022

Projected costs of repairs made in advance and were acceptable. Repairs made in a timely manner and everything works well. Employees were helpful and courteous. A good experience. More

by jim.paul
Customer Service
Recommend Dealer
Yes
Employees Worked With
John D'Errico
Jun 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jim.paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2022

Edvinas Buta was terrific. His professional attitude and attention to detail is the reason I keep coming back and recommend everybody to do the same. Top gear mechanic More

by Medardas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Jun 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Medardas, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 09, 2022

Technician Edvinas Buta is knowledgeable and my car is always in good hands. Thank you Hendrick! More

by Acruz92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Jun 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Acruz92, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

June 08, 2022

Chelsey greeted me and made my experience there pleasant. She helped me find where I need to go and who to speak with to purchase a vehicle. More

by Brookeashe98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Greene , Gantt Howell
Jun 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Brookeashe98, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

June 02, 2022

Friendly and professional service. John vas very courteous and explain everything the car needed immediately and long term More

by Nazih.elmalek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derrico
Jun 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nazih.elmalek, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

June 01, 2022

Edvanis Buta was Super he gives excellent customer service and i highly recommend him for future services! More

by ericmoster9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Jun 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ericmoster9, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

Eddie was amazing when working on my car! Would definitely recommend working with him again More

by averymguild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Averymguild, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 31, 2022

My experience at Hendrick Motors of Charlotte was beyond my expectations. I will continue to service my vehicle at this dealership. More

by cindy g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Calo, Michael Ortega, Chris Biche, Kristan, John, Zak, Jake, Freddie, . ., Tyler Johnson
Jun 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cindy G, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

May 31, 2022

Great experience with the whole process. my technician edvinas was very informative and helpful. Highly recommend More

by smborrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Jun 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Smborrell, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

May 23, 2022

I am never pressured to purchase parts or services. Service Assistants are fair and honest. Very different from the other Mercedes dealer in town. More

by karenchandler20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
May 26, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Karenchandler20, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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