Hendrick Motors of Charlotte - Mercedes-Benz

What an amazing experience I had today with Nate. Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured o Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured out options on how to save me money. Great dealership! More

Nate was awesome. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. More

Ella Hicks at the front desk was super nice! Made us feel right at home and was able to have us helped right away! Made us feel right at home and was able to have us helped right away! More

Love coming here for any of my car needs. Came in to buy some accessories for my new Mercedes and Tristan was kind enough to point me in the right direction! Came in to buy some accessories for my new Mercedes and Tristan was kind enough to point me in the right direction! More

Jason was really nice and patient with me while I was window shopping for a car that would fit my tall frame. window shopping for a car that would fit my tall frame. More

I brought my van in for service while traveling. I did not have an appointment. But John D'Errico in the service department was able to get me in. The van was repaired the same day and I was back on I did not have an appointment. But John D'Errico in the service department was able to get me in. The van was repaired the same day and I was back on the road. Great service and very friendly staff. More

Miss Cook at Hendrick Mercedes efficiently guided me through the Bluetooth setup for my Mercedes. Her technical expertise and calm demeanor made the process straightforward. I appreciate her assistance through the Bluetooth setup for my Mercedes. Her technical expertise and calm demeanor made the process straightforward. I appreciate her assistance in making the connectivity seamless. I recommend her for her expertise in customer service. More

What a fantastic dealership! David is super knowledgeable and made the car shopping experience real fun and professional David is super knowledgeable and made the car shopping experience real fun and professional More

I recently had the pleasure of interacting with Kylie, the Front Desk Associate, during my visit to Mercedes. She went above and beyond to assist me with connecting Bluetooth in my car and patiently answe the Front Desk Associate, during my visit to Mercedes. She went above and beyond to assist me with connecting Bluetooth in my car and patiently answered the questions I had. Kylie’s friendly demeanor and impressive knowledge of the technology made the process seamless and enjoyable. Her exceptional customer service skills and willingness to help reflect positively on Mercedes’ commitment to excellence. I highly recommend seeking out Kylie for any assistance you may need; she is a true asset to the team. More

This dealership is great. Pierce Tinney did a great job taking care of me and getting me into the right car. Pierce Tinney did a great job taking care of me and getting me into the right car. More