Hendrick Motors of Charlotte - Mercedes-Benz

I just purchased my second vehicle from Cassidy Maxwell. She made the whole process very easy. She is very knowledgeable and is such a pleasure to work with. I highly recommend Cassidy for any and all of y She made the whole process very easy. She is very knowledgeable and is such a pleasure to work with. I highly recommend Cassidy for any and all of your vehicle purchasing needs. More

I came in after parts had closed to have my key battery changed, and Kylie told me they were closed but went back and got a battery for me and changed it out. She also grabbed an extra battery for my spare changed, and Kylie told me they were closed but went back and got a battery for me and changed it out. She also grabbed an extra battery for my spare key at home. Her dedication and exceptional service truly impressed me. Kylie went above and beyond to ensure I was taken care of. Top-notch customer service More

I would like to thank you so much for your help, Kylie! Your support means a lot to me! She helped me with going over my car and setting up my Mercedes app. Her assistance made everything so much easier Your support means a lot to me! She helped me with going over my car and setting up my Mercedes app. Her assistance made everything so much easier, and I truly appreciate her expertise, patience, and willingness to ensure everything was perfect and stress-free. Thank you again, Kylie! More

This dealership has been so good to our family. We get all of our vehicles serviced here. Our service advisor keeps us informed of the status and had been kind enough to offer us a loaner vehicle. We get all of our vehicles serviced here. Our service advisor keeps us informed of the status and had been kind enough to offer us a loaner vehicle. More

What an amazing experience I had today with Nate. Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured o Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured out options on how to save me money. Great dealership! More

Nate was awesome. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. I highly recommend Hendrick Motors of Charlotte Mercedes-Benz and its wonderful team. They went above and beyond. More

Ella Hicks at the front desk was super nice! Made us feel right at home and was able to have us helped right away! Made us feel right at home and was able to have us helped right away! More

Love coming here for any of my car needs. Came in to buy some accessories for my new Mercedes and Tristan was kind enough to point me in the right direction! Came in to buy some accessories for my new Mercedes and Tristan was kind enough to point me in the right direction! More

Jason was really nice and patient with me while I was window shopping for a car that would fit my tall frame. window shopping for a car that would fit my tall frame. More

I brought my van in for service while traveling. I did not have an appointment. But John D'Errico in the service department was able to get me in. The van was repaired the same day and I was back on I did not have an appointment. But John D'Errico in the service department was able to get me in. The van was repaired the same day and I was back on the road. Great service and very friendly staff. More