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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

August 25, 2022

Kylie was very helpful at the front desk. We talked for a few minutes while we were waiting for a salesperson to free up. I love her enthusiasm for Mercedes More

by JR
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 24, 2022

This is hands down the best Hendricks dealer in town. Mack at the front desk was super assisting and walked with me to service and made sure I was taken care of More

by Thomas Yohans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thomas Yohans, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2022

We came in to have a few questions answered about our car. Kylie was very knowledgeable and helped answer all of our questions. More

by JR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kylie
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jamie, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 22, 2022

Great experience at this dealership. The employee’s were really nice and very helpful. I had a lot of questions about how to work everything in my new GLE, because I’m not really tech sa More

by Willis Ewbanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Baker
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Willis Ewbanks, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

August 21, 2022

Chelsey was extremely helpful when we first walked into the dealership. We currently get our car serviced here but wanted to explore getting a new car. Great dealership! More

by Charlie Shirle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Greene
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 21, 2022

Chelsey helped my family get connected with a great sales associate. The team at Hendricks Motors of Charlotte provided exceptional service and will will be back to purchase our next vehicle here! More

by Sonya Shufford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Greene
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sonya Shufford, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

August 21, 2022

This dealership is very clean and has exceptional staff. Chelsey at the front desk greeted me with a smile and offered us some beverages when we approached the desk. More

by Mary Shufford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Greene
Sep 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mary Shufford, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

August 19, 2022

The service at Hendrick Motors has been great. My service advisor John D'errico is very responsive, attentive and helpful. I highly recommend both Hendrick Motors for Mercedes and John D'errico More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D'errico
Aug 22, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi John, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope you have a great day!

August 17, 2022

The service was great and was done in a timely manner. Just good quality service all around. My advisor Freddie Lucas was very professional and even went out of his way to show me how to use some of the f More

by JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Lucas
Aug 19, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jay, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 17, 2022

The service was excellent! I appreciate the contact I had with Kristin. He was very clear about what I needed and the associated cost. Thanks Kristin! More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Deb, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope to see you soon!

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