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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

October 03, 2022

Thank you Hendrick Motors for great quality service! Very efficient, friendly and honest professional customer service. More

by jtodd28205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Oct 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jtodd28205, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

October 01, 2022

Great experience. Easy to schedule appointment. Personable and friendly. Easy access to loaner. Excellent repair work. Timely and efficient More

by PGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan Stanisclaus
Oct 05, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Pgc, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 01, 2022

This dealership is very clean and has such a friendly atmosphere. They made the buying process so easy for us. Kylie Cook was helpful and informative with getting our app setup. We will certainly recomme More

by Emanuel S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Oct 05, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Emanuel S., we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2022

Very friendly and accommodating 😊 I would recommend Hendricks Mercedes of Charlotte. I have been a Mercedes owner for over 15 years and have and will service my Mercedes here. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tiffanyfowler, thank you for sharing your positive experience! We appreciate your loyalty and we can't wait to see you again!

September 28, 2022

Kristan is honest and reliable. He always goes the extra mile. I love the video walk around. It helps me understand the discussion with Kristan. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Tiffanyfowler, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 16, 2022

Stopped by to browse and the staff was very helpful. Very polite, professional and not pushy which I really appreciate. More

by bwilliams42222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Sep 20, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bwilliams42222, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

September 16, 2022

Camden Porta is very professional, I purchase a new car and was deliver to my door step in a very efficient transaction Love buying car that way a very easy and quick without any effort. More

by Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camden Porta, . ., Tyler Johnson
Sep 20, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Simon, thanks for your praise and kind comments about Cam and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 12, 2022

Pierce Tinney was very helpful and friendly! He made us feel comfortable and welcome! Best experience we’ve had at a dealership! Ask for Pierce, you won’t be disappointed! More

by Toho
Recommend Dealer
Yes
Employees Worked With
Pierce Tinney
Sep 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Toho, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you, and have a fantastic day!

September 06, 2022

Eddie (mechanic) is main reason why we love this location. He’s very good at it and very friendly. He cares. Also he’s very handsome and tall! Very cool guy. Would definitely recommend coming he More

by Drexdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Sep 06, 2022 -

Drexdon responded

Love you Eddie! I will ask for you again bro!!! You are awesome guy. Already look up to you

August 31, 2022

By far the best service we ever had at any dealership. Kristan our server advisor has been amazing! Great communication, friendly and he really knows his stuff. Michael our technician was amazing as well. More

by qlesliqu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian and Michael
Sep 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Qlesliqu, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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