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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

October 29, 2022

brought my car in for service and had a great experience. My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will More

by dlp38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D.Errico
Nov 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Dlp38, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 28, 2022

Kristan is amazing! Very professional And accommodating, fit me into their busy schedule and got me in and out quickly. More

by Anissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan SantaClaus
Oct 31, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Anissa, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thanks again for the recommendation, and have an amazing day!

October 28, 2022

The best experience i have ever had. Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful exp More

by Pavel S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
Oct 31, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pavel S, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

October 28, 2022

Kristian always handles business! He is knowledgeable, solution-forward, and customer-centric. He is truly a trusted service advisor. More

by LMcAllister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Stanisclaus
Nov 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lmcallister, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

October 27, 2022

John Derrico was a pleasure to work with,I look forward to having him as my Service Advisor again. More

by Mary Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derrico
Oct 31, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mary Nicole, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2022

Very Professional team of people. They are respectful, thoughtful to the needs of customers and have answers for their questions. More

by Alla.O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Karen Ferrari
Oct 26, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alla.o, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Oct 26, 2022 -

Alla.O responded

Thank you.

October 24, 2022

Fabulous dealership. John D'Errico took great care of me. The waiting area is fabulous.Highly recommend! More

by debbiestovall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John D'Errico
Oct 28, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Debbiestovall, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 16, 2022

My Advisor John Derrico, Made My Day EZ by keeping me advised of service progress for an "A" Service, new rear brakes and a replacement tire. Hendrick Team made extraordinary effort getting me in and ou More

by Lucky Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Calo, Service Manager
Oct 18, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lucky Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

October 14, 2022

I go to Hendrick because I know they have quality techs that have the knowledge and can take care of my Sprinter 3500. The service advisor, Chris is my go-to man for Sprinter issues. He has never failed to More

by Gghjj
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Gghjj, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2022

Since I bought this car I have been dealing with Chris biche and the service can't not be any better Chris always made sure all my concerns are met and attended to he is a pleasure to work with More

by kobercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris biche
Oct 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kobercy, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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