
Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
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brought my car in for service and had a great experience. My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will work with John in the future. More
The best experience i have ever had. Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful exp Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful experience! P.S Considering how difficult it is today to buy a new car, our car came early! Thank you for that! More
Kristian always handles business! He is knowledgeable, solution-forward, and customer-centric. He is truly a trusted service advisor. He is knowledgeable, solution-forward, and customer-centric. He is truly a trusted service advisor. More
Very Professional team of people. They are respectful, thoughtful to the needs of customers and have answers for their questions. They are respectful, thoughtful to the needs of customers and have answers for their questions. More
My Advisor John Derrico, Made My Day EZ by keeping me advised of service progress for an "A" Service, new rear brakes and a replacement tire. Hendrick Team made extraordinary effort getting me in and ou advised of service progress for an "A" Service, new rear brakes and a replacement tire. Hendrick Team made extraordinary effort getting me in and out rapidly and made my car sparkle. Larry Starnes More
I go to Hendrick because I know they have quality techs that have the knowledge and can take care of my Sprinter 3500. The service advisor, Chris is my go-to man for Sprinter issues. He has never failed to that have the knowledge and can take care of my Sprinter 3500. The service advisor, Chris is my go-to man for Sprinter issues. He has never failed to take care of me. More
Since I bought this car I have been dealing with Chris biche and the service can't not be any better Chris always made sure all my concerns are met and attended to he is a pleasure to work with biche and the service can't not be any better Chris always made sure all my concerns are met and attended to he is a pleasure to work with More