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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
864 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 864 reviews

October 24, 2022

Very Professional team of people. They are respectful, thoughtful to the needs of customers and have answers for their questions. More

by Alla.O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Karen Ferrari
Oct 26, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alla.o, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Oct 26, 2022 -

Alla.O responded

Thank you.

October 24, 2022

Fabulous dealership. John D'Errico took great care of me. The waiting area is fabulous.Highly recommend! More

by debbiestovall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John D'Errico
Oct 28, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Debbiestovall, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 16, 2022

My Advisor John Derrico, Made My Day EZ by keeping me advised of service progress for an "A" Service, new rear brakes and a replacement tire. Hendrick Team made extraordinary effort getting me in and ou More

by Lucky Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Calo, Service Manager
Oct 18, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lucky Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

October 14, 2022

I go to Hendrick because I know they have quality techs that have the knowledge and can take care of my Sprinter 3500. The service advisor, Chris is my go-to man for Sprinter issues. He has never failed to More

by Gghjj
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Gghjj, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2022

Since I bought this car I have been dealing with Chris biche and the service can't not be any better Chris always made sure all my concerns are met and attended to he is a pleasure to work with More

by kobercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris biche
Oct 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kobercy, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 03, 2022

Thank you Hendrick Motors for great quality service! Very efficient, friendly and honest professional customer service. More

by jtodd28205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Oct 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jtodd28205, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

October 01, 2022

Great experience. Easy to schedule appointment. Personable and friendly. Easy access to loaner. Excellent repair work. Timely and efficient More

by PGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan Stanisclaus
Oct 05, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Pgc, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 01, 2022

This dealership is very clean and has such a friendly atmosphere. They made the buying process so easy for us. Kylie Cook was helpful and informative with getting our app setup. We will certainly recomme More

by Emanuel S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Oct 05, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Emanuel S., we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2022

Very friendly and accommodating 😊 I would recommend Hendricks Mercedes of Charlotte. I have been a Mercedes owner for over 15 years and have and will service my Mercedes here. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tiffanyfowler, thank you for sharing your positive experience! We appreciate your loyalty and we can't wait to see you again!

September 28, 2022

Kristan is honest and reliable. He always goes the extra mile. I love the video walk around. It helps me understand the discussion with Kristan. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Tiffanyfowler, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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