Hendrick Motors of Charlotte - Mercedes-Benz

John was very professional and efficient. Kept me informed during the entire process.Thank you! Kept me informed during the entire process.Thank you! More

John D’Errico was so welcoming and insightful when I had to drop my car off for service. He also kept me informed throughout the process. to drop my car off for service. He also kept me informed throughout the process. More

Had a great experience with John D'Errico. He was super friendly, knowledgeable, and keep me up to date during the whole process. Highly recommend seeing John for any MB service needs. He was super friendly, knowledgeable, and keep me up to date during the whole process. Highly recommend seeing John for any MB service needs. More

Excellent, professional. Ordered GT53. Kaitlin supported me every step of the way. Love the car. Very much appreciated. Ordered GT53. Kaitlin supported me every step of the way. Love the car. Very much appreciated. More

Kristan is the bomb! We came in with our car fully disabled. Parts were not available for the car but Kristan found a way. He got us a used part for a quarter of the cost We came in with our car fully disabled. Parts were not available for the car but Kristan found a way. He got us a used part for a quarter of the cost and got us done within a week. Love everything about him! More

brought my car in for service and had a great experience. My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will work with John in the future. More

Kristan is amazing! Very professional And accommodating, fit me into their busy schedule and got me in and out quickly. Very professional And accommodating, fit me into their busy schedule and got me in and out quickly. More

The best experience i have ever had. Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful exp Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful experience! P.S Considering how difficult it is today to buy a new car, our car came early! Thank you for that! More

Kristian always handles business! He is knowledgeable, solution-forward, and customer-centric. He is truly a trusted service advisor. He is knowledgeable, solution-forward, and customer-centric. He is truly a trusted service advisor. More

John Derrico was a pleasure to work with,I look forward to having him as my Service Advisor again. to having him as my Service Advisor again. More