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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
864 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 864 reviews

January 06, 2023

My appointment was adressed right on time The waiting room was very comfortable The e-mail correspondence was brief and to the point They did an excellent job! More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service
Jan 10, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Richard, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

December 31, 2022

Service is always on top of it! Jake is our guy and always takes care of our needs! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reeves
Jan 03, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Josh, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz!

December 29, 2022

This dealership is truly the best Mercedes Benz dealership in charlotte. The staff here is always eager to help in any way they can. Kylie has been very helpful answering in answering all of my tag More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
December 27, 2022

The service team at Hendrick Mercedes is awesome - starting with Jake our service provider through all the technicians. They are the best!! More

by Roger D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 29, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Roger D, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2022

Always get great service at Hendrick Motors and prices are fair with quality work performed! More

by ScottB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 29, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Scottb, thank you for sharing your positive experience! We hope to see you soon!

December 19, 2022

My sales person was great. Very detailed and attentive to my needs. It was an enjoyable experience. More

by Traceyjeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden Porta
Dec 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Traceyjeff, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

John is extremely knowledgeable, He kept me informed while my car was being serviced. Also, friendly and honest. Thank you John! More

by Kim
Recommend Dealer
Yes
Employees Worked With
John D’Errico
December 16, 2022

John is extremely knowledgeable and helpful. He kept me informed while vehicle was being serviced. Thank you John! More

by Kim
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Dec 20, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kim, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

December 14, 2022

Visiting Hendrick Mercedes Benz was a great experience. I went in to check out the inventory and was surprised by the selection available. The staff was very knowledgeable and friendly. It takes a lot for More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Dec 16, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Page, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2022

Went in to Hendrick Mercedes-Benz, yesterday, to take a look at the inventory and was pleasantly surprised by the vehicles they had available and the friendliness of the staff. It was such a good experienc More

by Justin Glacken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Dec 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Justin Glacken, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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