Hendrick Motors of Charlotte - Mercedes-Benz

always reliable efficient and trustworthy. Michael always takes care of me and accomadates my schedule Michael always takes care of me and accomadates my schedule More

want to hear a true story. I’m buying a Mercedes benz I’m committed by making my deposit. Based on my experience with the gentleman at the dealership (not saying what dealershi I’m buying a Mercedes benz I’m committed by making my deposit. Based on my experience with the gentleman at the dealership (not saying what dealership or who) I was disenchanted and I left. I didn’t cancel the purchase I just left I went straight to Hendrick motors of Charlotte met Rakesh who just showed me the car I was interested I. With such enthusiasm and genuinely answered questions no ego no attitude i said I’d be back to buy the car after the weekend but wanted to handle all paperwork so I can drop payment off when I come to collect. It was such a pleasure and I got my deposit returns from the other dealership More

I have a lease already with like 1100 miles on it I brought it in to collect my rubber mats and while waiting I was in the showroom and I saw the series GLE 63 AMG!!! I had to have it. I was worried ab brought it in to collect my rubber mats and while waiting I was in the showroom and I saw the series GLE 63 AMG!!! I had to have it. I was worried about exiting my kease and what the cost would have been. so I asked my sales agent Rakesh who jumped on the phone with mbfs and they were able to switch my lease over I had to pay something but it was worth it so much. the sound of this car is freaking insane!!! absolutely love it bad! thanks Rakesh for hooking me up again!! More

Rakesh was a great help. We checked out a AMG GT. Definitely was a great experience. Can’t wait to come back and pick up the car later. Love how the car looks and feels great We checked out a AMG GT. Definitely was a great experience. Can’t wait to come back and pick up the car later. Love how the car looks and feels great space inside as I’m 6’2”. He was spot on with the specs too More

Absolutely a fantastic experience being greeted as I was dropped off from the Uber driver I came here to browse cars as I needed one pretty soon. A gentleman (Rakesh) approached me within moments of my arri dropped off from the Uber driver I came here to browse cars as I needed one pretty soon. A gentleman (Rakesh) approached me within moments of my arrival. I didn't get bombarded with sales tactics or questions. It felt as if I were chatting with an acquaintance about my life. We spoke about family work and what I like about my previous cars. I ended up spilling my pain points on what I didn't like as well. It was very easy purchasing the car from him. I left with new tag within 90 minutes of my arrival. I knew I wanted a Mercedes Benz e class and I'm excited to drive it More

Recently relocated to Charlotte for work. Moved here from India. Looking for a new car to move around in. Never had a Mercedes Benz before. I came into Mercedes Benz by Hendrick and met with Moved here from India. Looking for a new car to move around in. Never had a Mercedes Benz before. I came into Mercedes Benz by Hendrick and met with customer sales man Rakesh. I told him my first starter Benz always wanted one so not having much credit history I was not sure if I was able to get one. He asked me questions about how far I'd drive on daily basis and if I had family here with me. We ended up settling in a lease of a 2023 Cclass 300 in white and black interior it's very much like the S classic Benz. I'm please with everything the service and the car itself. More

I don’t ever leave reviews but I had to share my experience buying my first car. I came into the dealership and was looking around the parking lot. I was approached by a sales rep name rakesh who ba experience buying my first car. I came into the dealership and was looking around the parking lot. I was approached by a sales rep name rakesh who basically helped me buy the car. First of al I was in the new car section and I was looking for a used one. He took me over and showed me some he had but said come inside and let’s look for more. I didn’t even know what I wanted I was flustered and excited and scared idk. But he went the extra mile and made me feel better by telling me all the next steps when buying a car. Like once you select it to drive home was all under an hour. So guys I bought my first Mercedes Benz I got the warranty and everything too. Best of all it hit exactly where I needed that monthly payment to be. So gracias to you guys over at Hendricks Motors of Charlotte More

came into Mercedes-Benz to do my series A service or first service as they call it. While walking around in the merch shop I was greeted by an employee there named Rakesh. He had a yellow name tag on he first service as they call it. While walking around in the merch shop I was greeted by an employee there named Rakesh. He had a yellow name tag on he explained it had something to do with personality strengths. I ended up doing the online test later that day too. He actually got me to buy an umbrella from the shop. It was raining out and suggested that it will come in handy if you didn’t already have an umbrella to match my car. I thought it was a clever way to sell something but I ended up buying the umbrella and a coffee mug. I appreciate good customer service and it shouldn’t go overlooked! More

I can in with my father to set up his ap on his phone for the car. I didn’t know how to. So I called my sales person Rakesh I was coming over. He took me straight to Sarah who helped my dad get his phone set the car. I didn’t know how to. So I called my sales person Rakesh I was coming over. He took me straight to Sarah who helped my dad get his phone set up. She was very pleasant and helpful. They both were so great and made it easy for him even though he didn’t speak much English. I didn’t realize how quickly this could have been done. More

I came into the dealership after my vehicle had an issue and I always go wait by the sales desk because the girls treat you well! Bri always talks to me and it almost makes me forget what I came here to do and I always go wait by the sales desk because the girls treat you well! Bri always talks to me and it almost makes me forget what I came here to do in the first place! More