Hendrick Motors of Charlotte - Mercedes-Benz

First time going to HMOC and loved it, the best service I’ve ever had, Chris my advisor was awesome and I met the tech Campo that serviced my car and he gave me the run down of everything. Awesome people t I’ve ever had, Chris my advisor was awesome and I met the tech Campo that serviced my car and he gave me the run down of everything. Awesome people there, I will be back! More

Looking for ipad mounts for my benz can’t really trust the products from Amazon they always come flimsy and sub-par. I called my car guy Rakesh at Hendrick Benz and he did all the leg work for me. Got me the products from Amazon they always come flimsy and sub-par. I called my car guy Rakesh at Hendrick Benz and he did all the leg work for me. Got me the price, texted me pics and I put the order in with him over the phone. he said when it comes in he’d call me to collect and so said so done. I came in to collect and paid and the support staff their is great. David installed the genuine mercedes benz headrest mount for me and now my ipads look official in my car. More

Visited 4 dealerships on Indepence Blvd. Each came with 4 distinct experiences, ranging from greeting, smell, age of dealership etc. The level of hospitality basically fluctuates. i dont mea Each came with 4 distinct experiences, ranging from greeting, smell, age of dealership etc. The level of hospitality basically fluctuates. i dont mean to discredit any other dealership but I must say The best however stands with the Hendrick Mercedes-Benz!!! the dealership is brand new, smells great, the staff is approachable (All of Them). As I walked in the door I was greeted by a gentleman named Rakesh. Who assisted me brought me to his desk went through his inventory searching for a car that matched my needs. I liked one from California in another Hendrick Dealership, we started the process and the car was shipped straight to dealership and I am in my car writing this review right now. Great experience! More

Pulled into service, the were quick to help me out, advisor was there promptly, got my service in and out fast and Campo the technician that serviced my vehicle made an awesome video of things that my advisor was there promptly, got my service in and out fast and Campo the technician that serviced my vehicle made an awesome video of things that my vehicle needed. More

joined the EV team! Rakesh showed me the new EQB and I picked it up on a lease pretty good deal too. Not sure if I should say it here or not don’t want to get anyone in Rakesh showed me the new EQB and I picked it up on a lease pretty good deal too. Not sure if I should say it here or not don’t want to get anyone in trouble or make ppl complain they didn’t get such a good deal as me. Anyway go down to Hendrick motors of Charlotte ask for Rakesh he will hook you up. He also has an EV so he’d give you great tips on using it and what your lifestyle would be like owning an EV. I do have a regular car as well but this thing is quick and quiet More

Just wanted to give a huge personal thank you to rakesh and Christian for helping me out with my purchase of my new car. Both gentlemen were attentive and supportive of what I needed in a vehicle and guide and Christian for helping me out with my purchase of my new car. Both gentlemen were attentive and supportive of what I needed in a vehicle and guided me to the right one!!!!! Thanks again guys More

I just got a call from my Sales consultant at Mercedes-Benz on independence. Rakesh called me to wish me happy birthday I thought that was very sweet and thoughtful. It’s little gestures like thi Mercedes-Benz on independence. Rakesh called me to wish me happy birthday I thought that was very sweet and thoughtful. It’s little gestures like this that show how much Hendrick Mercedes-Benz cares. More

buying a car still needs human interaction I don’t know how people can buy a car from those online platforms. I have to go in test drive the car and embrace the entire experience. Don’t buy a car strictly how people can buy a car from those online platforms. I have to go in test drive the car and embrace the entire experience. Don’t buy a car strictly from online. Go into Hendrick motors if Charlotte ask for Rakesh and just let it flow. Test drive whatever car you want to and if it feels natural when u see the numbers then sign away. But get the experience I’m so glad I did. I tried once before to do the online thing and before the 7 days were up I sent it back fast. I had a great experience and I’m happy with my new Mercedes-Benz More

Rakesh and Cam were very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. I’m talking they know 0-60 times and all other car stuff More than will answering all of my questions. Very genuine and passionate about their work. I’m talking they know 0-60 times and all other car stuff More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More

As always service was great and the people I worked with were thorough and courteous! were thorough and courteous! More