Hendrick Motors of Charlotte - Mercedes-Benz

Excellent customer service. I would highly recommend. Mitch and the rest of the staff were informative and knowledgeable . I would highly recommend. Mitch and the rest of the staff were informative and knowledgeable . More

Recently purchased a 2024 Mercedes GLS 450 from Hendrick Mercedes in Charlotte, NC. Our sales expert (Nabs) was absolutely amazing - I highly recommend asking for him! He was super thorough, super responsiv Mercedes in Charlotte, NC. Our sales expert (Nabs) was absolutely amazing - I highly recommend asking for him! He was super thorough, super responsive (even answering emails after hours) and never made me feel rushed. He had everything ready to go the day of purchase - so we weren't stuck at the dealership for hours - and even sat with me in the car for 30 minutes after purchase to make sure I was comfortable with all of the buttons/bells/whistles before I took off. I was not anticipating this process to be easy (as car buying usually is not) but will continue to use this dealership and this sales person 100% moving forward!!! More

Great communication, timely work, always done well. I would not go anywhere else for service I would not go anywhere else for service More

Most knowledgeable, professional and courteous staff we have ever encountered in a dealership. The services rendered were to our utmost satisfaction. have ever encountered in a dealership. The services rendered were to our utmost satisfaction. More

Exceptional service and most courteous staff. Thanks to Clifford Williams all issues were solved in the fastest and most successful way. Thanks to Clifford Williams all issues were solved in the fastest and most successful way. More

Carly Laudermilk is an excellent service advisor. She is courteous, prompt, knowledgeable and shows genuine concern for the customer; she listens and is very professional. Before I left the dealers She is courteous, prompt, knowledgeable and shows genuine concern for the customer; she listens and is very professional. Before I left the dealership she personally reviewed the presenting issue with me and the resolution of the issue. My car was ready when promised. More

I had an exceptional experience because of Miguel Chirinos. He was introduced to me by Chris Minich who is equally acknowledged. Miguel is thorough, knowledgeable and attentive to details. He found t Chirinos. He was introduced to me by Chris Minich who is equally acknowledged. Miguel is thorough, knowledgeable and attentive to details. He found the best car for me in every aspect including pricing, low mileage and suited to my needs. I highly recommend Miguel at Hendrick Mercedes Benz! More

I had an exceptional experience with Carly Laudermilk at Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made th Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made the entire service experience smooth and stress-free, ensuring all my questions were answered and my needs met. I highly recommend Carly and Hendrick Motors for anyone seeking top-notch service for their Mercedes-Benz. Thank you, Carly, for going above and beyond! More

The sales representative, Connor Schwab did a great job listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was re listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was really easy. I also appreciated how the staff worked together to explain the features of the new car and technology. Very pleased overall and would highly recommend. More

Very professional and friendly service with well run organization and knowledgeable staff. Facilities were clean and comfortabl. organization and knowledgeable staff. Facilities were clean and comfortabl. More