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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
889 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 889 reviews

January 18, 2025

Great communication, timely work, always done well. I would not go anywhere else for service More

by Rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
Jan 22, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rb, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

January 15, 2025

Most knowledgeable, professional and courteous staff we have ever encountered in a dealership. The services rendered were to our utmost satisfaction. More

by tiborpflum34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
Jan 22, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Tiborpflum34, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

January 15, 2025

Exceptional service and most courteous staff. Thanks to Clifford Williams all issues were solved in the fastest and most successful way. More

by tiborpflum34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams, Tatum Macomson
Jan 22, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Tiborpflum34, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 15, 2025

Carly Laudermilk is an excellent service advisor. She is courteous, prompt, knowledgeable and shows genuine concern for the customer; she listens and is very professional. Before I left the dealers More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Laudermilk- Service Advisor
Jan 22, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We're looking forward to your next visit with us!

January 14, 2025

I had an exceptional experience because of Miguel Chirinos. He was introduced to me by Chris Minich who is equally acknowledged. Miguel is thorough, knowledgeable and attentive to details. He found t More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Chirinos
Jan 17, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 10, 2025

I had an exceptional experience with Carly Laudermilk at Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made th More

by charlie.mayhone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Laudermilk
Jan 14, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Charlie.mayhone, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

January 08, 2025

The sales representative, Connor Schwab did a great job listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was re More

by Pds44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Schwab
Jan 14, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pds44, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

January 06, 2025

Very professional and friendly service with well run organization and knowledgeable staff. Facilities were clean and comfortabl. More

by jdonatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Jan 14, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Jdonatelli, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

January 03, 2025

Savannah did a great job for me. She was very attentive and followed through with a special request to clean my car. More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah
Jan 06, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mary, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 02, 2025

Excellent service. All work done well. My service manager,Cliff, kept me informed of what was done and suggested what needed done in future. I’m very impressed with the More

by jobriencrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. .
Jan 03, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jobriencrna, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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