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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
864 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 864 reviews

January 16, 2023

I came in to the Hendrick Benz dealer with my 21 month old 5 and 7 yr old and wife car shopping. Basically looking for more information on an EV and E class. i met with Rakesh who was very good at answeri More

by Nathanrowe1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nathanrowe1414, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

One of my favorite things is Getting complementary coffee at the lounge. It's the only place I go to bring my Mercedes-Benz for service. I needed my car detailed. It was packed today, I guess post COVID ever More

by Kimberlynichols677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kimberlynichols677, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

January 14, 2023

I am a school bus driver, always noticed at drop off all the Mercedes-Benz lined up in the drop off lane. Never knew the price of these cars but knew they were costly. But why? On Saturday my day off, made More

by Daisymartinez5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Daisymartinez5, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2023

Get the tire and wheel protection! ! Definitely worth it. the sales person Rakesh had mentioned he always gets GAP, tire and wheel and car care when buying any car. just for peace of mi More

by John2powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi John2powers, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

January 14, 2023

Shopping around for a new car lately. Have been considering the Tesla model 3 the BMW 3 series and the Mercedes-Benz c300. So much research online looking over reviews and car video revie More

by Kylecosta34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kylecosta34, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 14, 2023

Had to get a car for my kid, heading out to college. came to see Rakesh at Hendrick Motors. We looked at C-Class only. The new C Class looks great but slightly more in price than previous year's model. More

by Sandytorres88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sandytorres88, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

January 14, 2023

Just going to be real quick dropping this review on my experience at Hendrick Benz. Rakesh went above and beyond to help my mother understand how to work the screen in her car, connect her phone etc. I do More

by Jessica88santos88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jessica88santos88, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 14, 2023

I always had mediocre credit to bad credit. Been to other dealerships to buy a car and got turned down. Never a good experience always got credit shamed. i was referred to see Rakesh at Mercede More

by Andrewrodriguez9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Andrewrodriguez9, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

January 14, 2023

I actually bought my car from a used car dealership an E300. i needed some accessories for it. I dropped by the Hendrick Mercedes dealership on Independence to inquire about what accessories are made for More

by Michaelhill197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Michaelhill197, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2023

I have worked with many dealerships before. Customer complaints come with the territory. My deal is how they handle the complaints. Just have an organized system or something in place to move t More

by Shawngreg92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Shawngreg92, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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