Back

Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
863 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

Directions

By Type

Showing 863 reviews

February 21, 2023

An efficient running service operation , they keep you informed, through out the service process, return your car tested and clean every time. More

by Imfrankd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Feb 24, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Imfrankd, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

January 23, 2023

My tech Eddy was amazing very helpful, kind,thoughtful, caring, and put the customer first!! More

by Quade2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy budha
Jan 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Quade2003, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

January 17, 2023

so my review is for the great service we got from Rakesh. we didnt end up leasing a benz w Rakesh or at all but the service we got was amazing and i would suggest working with him if you are looking for a m More

by Benjaminpollard36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Benjaminpollard36, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 16, 2023

I came in to the Hendrick Benz dealer with my 21 month old 5 and 7 yr old and wife car shopping. Basically looking for more information on an EV and E class. i met with Rakesh who was very good at answeri More

by Nathanrowe1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nathanrowe1414, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Never could figure out why my phone only works for phone calls and not music when i connect to bluetooth. i disonnected and reconnected it over and over. Went in to see the guy who sold me the car Rakesh, a More

by Ashleysanders1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Ashleysanders1234, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

January 16, 2023

So I reached out to the dealer via Instagram DM about a very small item that deteriorated over the course of a few years. Ended up coming into the dealership to speak with a person. I didn't even think I'd More

by Marxusmoss1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Marxusmoss1954, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Excellent experience - both purchases were seamless. The customer service received at Hendrick Motors of Charlotte is excellent. The dealership feels like a flagship store for the Mercedes-Benz brand in More

by Davidstewart2223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Davidstewart2223, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

I did not know this but after about a year or so you lose features on your mercedes me app connect. and to enable them there's a subscription. I went in to see Rakesh and he explained to me unless you use e More

by Crystalperez890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Crystalperez890, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

January 16, 2023

Did not know how to build out or spec my car online. i struggled with it on the website. So i came into the Hendrick Motors of Charlotte Benz Dealership. I met Rakesh who sat with me went thru a whole p More

by Neilphillips33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakesh
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Neilphillips33, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Bri went above and beyond with my experience! Answered every question I had and was respectful of my time. More

by mcm4758
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bri
Jan 18, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mcm4758, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. If you're ever in need of more help, please let us know!

...
16
...