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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
898 Reviews
Call Dealership (844) 505-0062
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5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 898 reviews

May 26, 2023

My experience at Mercedes Benz was great. Savannah K was amazing and answered any questions I had. Everyone I interacted with was very friendly to my parents and I. My parents were so surpris More

by Maria Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah K & Ben W
Report | Print
May 31, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Maria Elizabeth, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 25, 2023

Ben Whitley is the best he helped me with everything I needed appreciate all he did! More

by Maddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Whitley
Report | Print
May 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Maddox, it's experiences like yours that really keep us motivated! We hope you have a great day!

May 25, 2023

I have nothing but positive things to say about Ben Whitley at Hendrick Motors of Charlotte. My first impression of my car after my service was my car felt like brand new. More

by Mia P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Whitley
Report | Print
May 25, 2023

I have nothing but positive things to say about Ben Whitley at Hendrick Motors of Charlotte. My first impression of my car after my service was my car felt like brand new. More

by Mia P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Whitley
Report | Print
May 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mia P, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 24, 2023

Ben Whitley was great, good job bud. I'm happy y'all do karma videos he explained the issue well. More

by Zachary C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Whitley
Report | Print
May 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Zachary C, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 24, 2023

I love coming here the quality of care is amazing I always have to see the best service tech, Ben Whitley! More

by Jada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Whitley
Report | Print
May 27, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jada, thank you for your kind words and this wonderful review! We hope you have a great day!

May 23, 2023

Jake Reeves gave us exceptional service as always. I would definitely recommend him highly to everyone. More

by Herb Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reeves
Report | Print
May 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Herb Brown, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 25, 2023 -

Herb Brown responded

My pleasure.

May 22, 2023

John D'Errico was my service advisor and was very nice to work with. I recommend him to anyone who needs a good service advisor. He is very knowledgeable and kept me informed of the status of the repair. More

by dlp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john D'Errico
Report | Print
May 23, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dlp38, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2023

Went in to get some scratches buffed out from my car, Tristan did an awesome job! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

May 09, 2023

Tristan from the service team was amazing! He looked over my tires in the service drive to make sure there was no nails and even corrected my tire air pressure readings. Thanks Hendrick team! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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