Hendrick Motors of Charlotte - Mercedes-Benz

Awesome service from my representative Chris B. Chris has been my service rep for 3 yrs now and I request him with every service visit. Chris has been my service rep for 3 yrs now and I request him with every service visit. More

Great service and communication. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. More

Chris is the best. He kept me informed about the issues with my car during the inspection and did not try to charge an arm and a leg for the repair. I find him to be ho He kept me informed about the issues with my car during the inspection and did not try to charge an arm and a leg for the repair. I find him to be honest and worthy of assisting me with my auto service needs. 💯 More

Nothing but world class treatment the entire service visit Chris is very informative and a pleasure to work with. visit Chris is very informative and a pleasure to work with. More

Excellent service. the dealership was very clean; the service rep (John Derrico was helpful and kept me informed on the status of the service. the dealership was very clean; the service rep (John Derrico was helpful and kept me informed on the status of the service. More

John Derrico was very helpful when my car needed to be serviced. The facility was beautiful and he kept me informed of the ETA for my repairs. I will continue to use John as my service advisor. sm serviced. The facility was beautiful and he kept me informed of the ETA for my repairs. I will continue to use John as my service advisor. sm More

This place is a joke. They list vehicles for thousands less than they are selling them (then claim it is an error on their website) they do not honor their prices, they ha They list vehicles for thousands less than they are selling them (then claim it is an error on their website) they do not honor their prices, they have children for sales people and when you request to speak to the sales manager about it he is a complete jerk as well. My sister was trying to purchase a vehicle here last night and had the worst experience. Go somewhere else and save yourself the irritation and trouble. More

I brought my Mercedes-Benz to Hendrick Motors of Charlotte and kindly greeted by Jonathan Toth and he handled all of my concerns in a timely manner. Keep up the good work Jonathan and look forward t Charlotte and kindly greeted by Jonathan Toth and he handled all of my concerns in a timely manner. Keep up the good work Jonathan and look forward to working with you again in the future. More

Best experience I have ever had buying a car. They knew their cars, products, and very accommodating and nice. They knew their cars, products, and very accommodating and nice. More

Kristan is great, he is patient and throrough with his explanations, although the speaks quite fast sometimes, when he realizes I’m a bit lost, he will slow down and re explain to make sure I understand w explanations, although the speaks quite fast sometimes, when he realizes I’m a bit lost, he will slow down and re explain to make sure I understand what I am paying for, hats off to him! More