Hendrick Motors of Charlotte - Mercedes-Benz

John Derrico is by far the best service advisor you could ask for. He is patient - kind - knowledgeable and keeps me informed of the status of my vehicle. ask for. He is patient - kind - knowledgeable and keeps me informed of the status of my vehicle. More

My experience was a wonderful, easy, experience. Adam Richer was a great person to deal with. Very professional, kind and considerate. Everyone was friendly and professional to deal with! I had a gr Adam Richer was a great person to deal with. Very professional, kind and considerate. Everyone was friendly and professional to deal with! I had a great experience and would highly recommend Hendrick Mercedes to anyone in the market for a vehicle. More

Took our car to John for service. As always he goes above and beyond and provided quick excellent service. We will always use John as he is an asset to us !! Well done. As always he goes above and beyond and provided quick excellent service. We will always use John as he is an asset to us !! Well done. More

Excellent and Friendly service with great communication - John was soo helpful and trustworthy we will be back. John was soo helpful and trustworthy we will be back. More

John is the man! See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. More

Terrific service, attention to details and timely completion of the SUV scheduled maintenance . Thank you. completion of the SUV scheduled maintenance . Thank you. More

Tim, Jonathan, and the entire service team at Hendrick Motors of Charlotte are all wonderful to work with! Taking a vehicle in for service can be a stressful experience for the customer, but they make it Motors of Charlotte are all wonderful to work with! Taking a vehicle in for service can be a stressful experience for the customer, but they make it easy for me and take excellent care of my car; plus, it's super convenient to make an appointment online! I appreciate their attention to detail and the outstanding customer service they provide with every visit. More

Wonderful experience with Fred Dagenhard! ! Very professional and helpful. He’s a 5 star!!! He helped me with all the technology and walked me through everything!! ! Very professional and helpful. He’s a 5 star!!! He helped me with all the technology and walked me through everything!! More

Awesome service from my representative Chris B. Chris has been my service rep for 3 yrs now and I request him with every service visit. Chris has been my service rep for 3 yrs now and I request him with every service visit. More

Great service and communication. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. More